About PetFriendly

PetFriendly™ is an operating brand of Canadian-based UpNext Group. While this brand was only launched in 2017, it is a continuation of our efforts to provide better pets-allowed travel to travelers around the world. In fact, we have helped more than one million travelers book accommodation, many of whom bring their family pet along for the journey. PetFriendly lists dog-friendly hotels, resorts, and pets-allowed rentals provided by our partners and a network of travel suppliers, and we refer traffic to their website if there is high intent. At this time, we do not provide direct booking capabilities on our website (though we are working on this), but rather elect to refer the traveler back to our partner to complete the trusted transaction. We want to make it easier for travelers to find the best deals in the hottest destinations, help travelers compare prices across websites, and help create a lasting travel memory.

To make changes to your reservation for your hotel, rental, or activity, please visit the partner’s website with whom you booked. As an affiliate provider, we consolidate multiple travel sites in one easy search; however, we cannot access your reservation information. Please check your email for reservation details to see the partner with whom you have booked. At this time, no bookings are made directly via our website, so we are unable to help you modify, cancel, or change a reservation.

At PetFriendly, we have listed the pet-friendly properties from our partners, including many online travel agents (OTAs) and direct via channel managers who distribute their inventory onto sites like ours, and the entire UpNext Group network. It is likely that you had agreed to the added distribution when you signed up with their services. We refer all our visitors to our partners or direct them to our property owner’s sites and do not take bookings on our site directly. Our job is to help travel sellers efficiently promote their inventory and sell more travel and ensure that fewer nights go un-booked. There is no additional cost to listing on our network.

If your property has been removed from a partner’s website, it is possible that we still have cached the listing or are in the process of having it removed from our website. In time, it will also be unpublished from our network of sites. If you would like to remove it faster, please contact us and we will see if we can help.

PetFriendly currently lists hotels, resorts, and rentals from our partners and a select network of online travel sellers. We are introducing functionality that will allow direct listings via select channel managers, bringing even more properties onto our network. To learn more about listing with us on PetFriendly and the complete UpNext Group network, please click here to learn more about Adding a Listing. We will be updating this page as we start accepting more direct listings.

Each property listed on our website has a detailed listing. These listings often include photos, amenities, property policies, and more. Importantly, this is where we get the owner’s policy on pets and we use this information to provide you with a filtered view of properties that are friendly towards dogs and other animals. This information has been received from our partners, directly from the property manager/owner themselves, or from the information we have managed to find online about the property from multiple sources. This has also included information we may have extracted from analyzing the images of the photos, the neighborhood in which the property is located, or similar properties in the same complex. However, PetFriendly is not responsible or liable for the accuracy of these results. While we attempt to be as accurate as possible, should you have a specific question or concern, we encourage you to contact the property owner directly via the website to which we refer you.

We strive to show accurate pricing for all activities listed or for a particular property based on the lowest nightly rate we have been able to find for a property. For the most accurate pricing, please input your date range and search for the property or activity. You will be referred over to the partner, a specific supplier, or the property owner’s own website to confirm the specific pricing. We are working on functionality to find you the best price across multiple websites for the property you are interested in. Stay tuned as we refine this feature.

PetFriendly was launched first in 2017 as a niche site targeted towards those traveling with their pet. This is refinement of activities underway since 2013. The company evolved out of a need identified across the UpNext Group family of websites, of which PetFriendly is a part of. UpNext Group helps travelers find the perfect place to stay, easily comparing rentals, condos, hotels, RVs, boats, activities, and resorts across an ever-growing network of niche travel brands and websites. PetFriendly operates in multiple countries and languages.

PetFriendly relies on the eco-score created by One Degree Left, a sister-company operated by parent company UpNext Group. This property looks at a number of factors to help score all properties based on a variety of sustainability factors. We believe that we can help elevate properties that have good environmental and sustainability practices. If we identify a property that has good practices, we will rank that property higher in our search results than other properties. By ranking these properties higher, hopefully they will be booked with greater frequency and nudge behavior by a small factor… by ‘one degree’ if you will. While it is not perfect, it is part of our commitment to driving more sustainable travel.

We believe life is better when you explore the world. Travelling is adventurous and we want everyone to experience it including your pets. Travel brings people closer together and fosters a better understanding of each other and ourselves.

PetFriendly is a global brand that is more inclusive of all travel experiences. While a lot of the company’s past efforts were focused on the English-speaking short-term rental market, the world is much larger than this. While we believe that staying in a short-term rental encourages people to have a more authentic travel experience in the communities, homes, and places of others, we would not be able to share this with many if we didn’t have brands that spoke to a more diverse and niche audiences.

PetFriendly is destined to become a marketplace for pet-friendly accommodations, connecting those who need a place to stay with the best-suited, pet-friendly accommodation that meets the needs of the traveler. This includes pet-friendly hotels, resorts, RVs, boats, vacation rentals, or other alternative accommodation options. As we bring about efficiencies into the travel ecosystem, we believe that a lot of the technologies we create on one brand can be used on the PetFriendly platform as well, appealing to an international audience of travelers.

The entire travel accommodations market is an $800B market (as measured pre-pandemic), much larger than just short-term rentals. Yet so much of this market is tied up in inefficiencies and fees. If we can improve the efficiency of this market, this will leave more money in the hands of the traveler, allowing more people to travel and travel more. You can read more about our core values for UpNext Group here. We also look forward to showing you what we are creating in the months and years ahead. Stay tuned.