The Pontchartrain Hotel | Hotel in New Orleans

| 8.2 (265 Reviews) | Pet Friendly 9 Bathrooms 28 Guests

Faubourg Lafayette Hotel | The Pontchartrain Hotel

Hotel in Faubourg Lafayette, New Orleans

This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away..

The Pontchartrain Hotel is located in New Orleans.

This 105 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, Accessibility, and several others. This is a 4 star rated property and has over 265 reviews with the average score of 8.2 . Coming to New Orleans and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 105 Bedrooms Hotel if you want to learn more about this PetFriendly place in New Orleans. These details are authentic, as they are provided by our partner, booking.com.

This The Pontchartrain Hotel in New Orleans is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pontchartrain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

2031 St. Charles Avenue, New Orleans, LA 70130, USA

Amenities

Air Conditioner

Parking

Pet Friendly

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Wine/Champagne

Restaurant

Parking

Parking on site

Parking

Private Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Activities

Fitness

Fitness center

Live music/Performance

General

Elevator

Non-smoking rooms

Facilities for disabled guests

Pet friendly

Heating

Wifi in all areas

Smoke-free property

Air conditioning

Family rooms

Guest Services

Baggage storage

Valet parking

Shared lounge/TV area

24-hour front desk

Daily housekeeping

ATM on site

Laundry

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Sun deck

Outdoor furniture

Security/Safety

Smoke alarms

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Cashless payment available

All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Guests must be 21 years of age or older to make reservation, if a guest books more than 4 reservations, they may be subject to pre-payment based on our group reservation policy. please contact the hotel for more information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

7.67

Location:

8.87

Staff:

8.69

Facilities:

7.86

Comfort:

8.51

Cleanliness:

8.24

April

Feb 12, 2026 08:00:00 AM

Review Score: 9

USA

Reviewer Type: Extended Group

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Double Room Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Queen Room with Two Queen Beds Room Type: Quad Room Size: 47 m² 2 Queen bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Deluxe Family Suite Room Type: Suite Room Size: 49 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Deluxe King Suite Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Deluxe Suite Room Type: Double Room Size: 65 m² 2 Full bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Deluxe King Room Room Type: Double Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock View City view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
King Room - Disability Access Room Type: Double Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Roll-in shower Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Two-Bedroom Suite Room Type: Suite Room Size: 91 m² 1 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Shampoo, Bathrobe, Bathtub or shower, Conditioner, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Towels, Body soap General Laptop safe, Key access, Safe, Heating, Trash cans, Smoke Alarm, Air conditioning, Ironing facilities, Carpeted, Iron Media & Technology Radio, Telephone, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Feather pillow, Non-feather pillow, Hypoallergenic pillow, Clothes rack

FAQ's

Is this The Pontchartrain Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Pontchartrain Hotel?

Check-in time for The Pontchartrain Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Pontchartrain Hotel have a swimming pool?

No, this The Pontchartrain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pontchartrain Hotel?

Best-rates for the The Pontchartrain Hotel starts from $479 per night with includes Wellness Facilities, Fireplace/Heating, Child Friendly, Parking, Pet Friendly, TV, Restaurant, Bar, Entertainment, Laundry, Air Conditioner, Accessibility, Internet, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Sports/Activities, Guest Services with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is The Pontchartrain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pontchartrain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pontchartrain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pontchartrain Hotel?

Based on the information reported by the owner or manager, the The Pontchartrain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pontchartrain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pontchartrain Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $479

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The Pontchartrain Hotel | Hotel in New Orleans

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Hotel in Faubourg Lafayette, New Orleans

Amenities

Facility Overview

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