The Pontchartrain Hotel | Hotel in New Orleans

| 8.0 (284 Reviews) |   Pet Friendly  9 Bathrooms  28 Guests
Faubourg Lafayette Hotel | The Pontchartrain Hotel

Hotel in Faubourg Lafayette, New Orleans

This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away..

The Pontchartrain Hotel is located in New Orleans.

This 105 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Child Friendly, Laundry, and several others. This is a 4 star rated property and has over 284 reviews with the average score of 8 . Coming to New Orleans and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 105 Bedrooms Hotel if you want to learn more about this PetFriendly place in New Orleans. These details are authentic, as they are provided by our partner, booking.com.

This The Pontchartrain Hotel in New Orleans is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pontchartrain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
2031 St. Charles Avenue, New Orleans, LA 70130, USA

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
Parking
  • Parking on site
  • Private Parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Fitness
  • Live music/Performance
General
  • Smoke-free property
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Wifi in all areas
  • Air conditioning
  • Pet friendly
Guest Services
  • Valet parking
  • Daily housekeeping
  • Laundry
  • Baggage storage
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • 24-hour front desk
  • ATM on site
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor furniture
  • Terrace
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Guests must be 21 years of age or older to make reservation, if a guest books more than 4 reservations, they may be subject to pre-payment based on our group reservation policy. please contact the hotel for more information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.67
Location:
8.87
Staff:
8.69
Facilities:
7.86
Comfort:
8.51
Cleanliness:
8.24
Delaney
Sep 3, 2025 07:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Gorgeous hotel with charm that makes you feel like you’re transported back in time, super friendly staff and a really cool rooftop bar (though really busy & a super sticky floor!) Great location away from the busy French quarter and in the lovely garden district. We were celebrating the start of our honeymoon and they were kind enough to have a bottle of Prosecco for us on arrival!
Negative: With the old charm came a room that was in need of a slight update. Our toilet basically did not function at all which was very awkward when having to go downstairs and ask for it to get fixed, we had to ask twice and even after someone came and fixed it the problem still persists. I also found plumbing issues in the main lobby restrooms also. Our room also did not get cleaned the entire time we were there, which was only two nights but I would expect it from a 4 star hotel
Summary: Gorgeous hotel with vintage charm, but some small issues that could do with improvements!
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Bathtub, Toilet paper, Toilet, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Bathrobe, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Double Room
Room Type: Double
Room Size: 39 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 47 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe Family Suite
Room Type: Suite
Room Size: 49 m2
2 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe King Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Bathtub, Toilet paper, Toilet, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Bathrobe, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe Suite
Room Type: Double
Room Size: 65 m2
2 Full bed(s) Bed
Deluxe Suite

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Bathtub, Toilet paper, Toilet, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Bathrobe, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Bathtub, Toilet paper, Toilet, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Bathrobe, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

View

City view

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
King Room - Disability Access
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
King Room - Disability Access

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible, Roll-in shower

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Two-Bedroom Suite
Room Type: Suite
Room Size: 91 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Suite

Food & Drink

Minibar

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Heating, Trash cans, Laptop safe, Carpeted, Key access, Smoke Alarm, Safe, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow

FAQ's

Is this The Pontchartrain Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Pontchartrain Hotel?

Check-in time for The Pontchartrain Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Pontchartrain Hotel have a swimming pool?

No, this The Pontchartrain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pontchartrain Hotel?

Best-rates for the The Pontchartrain Hotel starts from $239 per night with includes Wheelchair Accessible, Business Services, Child Friendly, Laundry, Security/Safety, Bar, Air Conditioner, Parking, Pet Friendly, Balcony/Terrace, Accessibility, Sports/Activities, Wellness Facilities, Restaurant, TV, Fireplace/Heating, Guest Services, Entertainment, Internet with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is The Pontchartrain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pontchartrain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pontchartrain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pontchartrain Hotel?

Based on the information reported by the owner or manager, the The Pontchartrain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pontchartrain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pontchartrain Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $239
You will be redirected to  
Hot Deal - It has been viewed 144 times today
Not the right fit? Check out our other properties in Faubourg Lafayette
|
8.0 (287 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
6.0 (2 Reviews)
Cottage
  • Air Conditioner
  • Pet Friendly
  • Security/Safety
|
7.8 (193 Reviews)
Hotel
  • Parking
  • Pet Friendly
  • Pool
|
8.6 (32 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Security/Safety
|
10.0 (1 Review)
House
  • Security/Safety
  • Fireplace/Heating
  • Guest Services