Springhill Suites by Marriott Hartford Cromwell | Hotel in Cromwell

8.6 (630 Reviews) |  1 Bathroom
Cromwell Hotel | Springhill Suites by Marriott Hartford Cromwell

Hotel in Cromwell

hotel in cromwell with free breakfast and a 24-hour fitness center
this smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
housekeeping is available on request
springhill suites by marriott hartford cromwell offers 123 air-conditioned accommodations with coffee/tea makers and hair dryers Accommodations have separate sitting areas and are furnished with double sofa beds. 45-inch flat-screen televisions come with premium cable channels and Netflix.

business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply) Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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76 Berlin Road, Cromwell, 06416, USA

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for usd 0.0 per day.
Payment Policy
Uncovered self parking fee: usd 3.00 per day crib (infant bed) fee: usd 0.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Sep 3, 2025 02:37:30 AM
Review Score:   4
Summary: Our room was never cleaned despite multiple requests. The room itself was reasonably pleasant, and the front desk staff were polite. But the lack of regular housekeeping for a three day stay was unacceptable. Part of the pleasure of staying in a hotel is to have the bed made, sink, cleaned, and towels refreshed. We checked in on a Friday evening and then went out for the day on Saturday. When we returned to the hotel on Saturday evening, our room had not been cleaned. We went down to the front desk to raise our concern and get fresh towels. Ofelia at the desk told us that we weren’t entitled to our room being cleaned because we were only staying two nights. We confirmed that our reservation was for three nights. She then apologized and said she would put our names on the list to make sure that our room was cleaned on Sunday. On Sunday morning when we left the hotel, we spoke with the Front Desk person to verify that our room would be cleaned that day, and we assured that it would be. When we returned on Sunday evening, our room had not been cleaned. We asked for the manager to call us, which never happened either that evening or the next morning. When we checked out on Monday and raised our concerns about what had happened with housekeeping, we were told that we would get Marriott points in compensation. And even this has not happened. We are quite disappointed as we generally like the Marriott brand.
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FAQ's

Is this Cromwell hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cromwell hotel have a swimming pool?

Yes, this Cromwell hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cromwell hotel?

Best-rates for the Cromwell hotel starts from $133 per night with includes Fireplace/Heating, Bar, Entertainment, Parking, Wheelchair Accessible, Child Friendly, Laundry, TV, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Guest Services, Breakfast, Air Conditioner, Pool, Wellness Facilities, Barbecue/Outdoor Cooking, Internet, Kitchen with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Cromwell hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cromwell hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cromwell hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cromwell hotel?

Based on the information reported by the owner or manager, the Cromwell hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cromwell hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cromwell hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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