Sheraton Puerto Rico Resort & Casino | Hotel in San Juan

| 8.9 (578 Reviews) | Pet Friendly 11 Bathrooms 40 Guests

Isla Grande Hotel | Sheraton Puerto Rico Resort & Casino

Hotel in Isla Grande, San Juan

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink..

Sheraton Puerto Rico Resort & Casino is located in San Juan.

This 428 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Restaurant, Breakfast, and several others. This is a 4 star rated property and has over 578 reviews with the average score of 8.9 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 428 Bedrooms Hotel if you want to learn more about this PetFriendly place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Puerto Rico Resort & Casino in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Puerto Rico Resort & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

200 Convention Boulevard, San Juan, 00907, Puerto Rico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Coffee house on site

Fruit

Kids' meals

Wine/Champagne

Restaurant

Special diet meals (on request)

Parking

Parking

Parking garage

Parking on site

Activities

Fitness

Fitness center

Spa facilities

Live music/Performance

Hot tub/Jacuzzi

Casino

Cooking class

Spa/Wellness packages

Steam room

Evening entertainment

Bingo

Locker rooms

Live sports events (broadcast)

Beauty services

Yoga classes

Spa lounge/Relaxation area

Happy hour

Massage

Sauna

Entertainment

Board games/Puzzles

General

Family rooms

Non-smoking rooms

Pet friendly

Safe

Elevator

Facilities for disabled guests

Smoke-free property

Air conditioning

Guest Services

Babysitting/Child services

Ironing service

Concierge

Car rental

Business center

Packed lunches

ATM on site

Fax/Photocopying

Shuttle service (free)

Express check-in/out

Tour desk

Meeting/Banquet facilities

Room service

Dry cleaning

Shared lounge/TV area

Valet parking

24-hour front desk

Baggage storage

Shuttle service

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Sun deck

Outdoor pool (year-round)

Terrace

Outdoor pool

Outdoor furniture

Security/Safety

Key card access

Fire extinguishers

Smoke alarms

Security alarm

24-hour security

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Mobile app for room service

Spa

Beach chairs/Loungers

Infinity pool

Swimming pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please be advised that the hotel has an incidental hold of $100 per night, the destination fee includes the following: resort fee includes-· daily complimentary shuttle to escambron beach and old san juan, · daily yoga classes, · daily aqua fitness, · daily salsa classes, · enhanced high speed internet access in guestrooms and public areas of the hotel, · two (2) complimentary bottles of water in guest rooms, replenish daily, · coffee and tea service in the room, replenished daily, · use fitness center open 24/7, · use of towels and chaise lounges at our lavish sun and pool deck, · free local calls, toll free calls access, rollaway: $40 per day, microwave: $30 per day, refrigerator: $30 per day, early check-ins and late checkouts are based upon availability at an additional cost. call 787-993-3641 for more information regarding cost, when traveling with pets, please note that an extra charge of $20 per room, per night applies, please also note that a pet cleaning fee of $150 per stay applies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.02

Location:

9.34

Staff:

8.92

Facilities:

8.91

Comfort:

9.04

Cleanliness:

9.04

Joseph

Sep 14, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Traditional Room, 1 King Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shower, Shampoo General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, Flat-screen TV, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Desk Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels Layout Window
Traditional Room, 2 Queen Beds Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shower, Shampoo General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, TV, Flat-screen TV, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Desk Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine View City view Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Bay View Room, 1 King, Balcony Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shower, Shampoo General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, Flat-screen TV, Radio Outdoors Balcony Living Area Sitting area, Desk View Sea view, View Services Wake-up service Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Superior Room, 1 King Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shower, Shampoo General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, Flat-screen TV, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Desk View Sea view, View Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Superior Room, 2 Queen Beds Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shower, Shampoo General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, Flat-screen TV, Radio Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Desk View Sea view, View Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Bay View Room, 2 Queen Beds, Balcony Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shower, Shampoo General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, Flat-screen TV, Radio Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Sitting area, Desk View View Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
San Juan Suite, Bay View, 1 king, Sofa bed Room Type: Double Room Size: 93 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, TV, Flat-screen TV, Radio Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shampoo Living Area Sitting area, Desk Outdoors Patio View Sea view, View Services Wake-up service Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool Room Type: Double Room Size: 210 m² 1 King bed(s) Bed 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, Flat-screen TV, Radio Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shampoo Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk Outdoors Patio View View Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Executive Suite, 1 King, Sofa bed, City view Room Type: Double Room Size: 63 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, TV, Flat-screen TV, Radio Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shampoo Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk Outdoors Patio Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine View City view Room Amenities Sofa bed, Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Pool towels
Bay View Suite, 1 King, Sofa bed, Balcony Room Type: Double Room Size: 63 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, TV, Flat-screen TV, Radio Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shampoo Outdoors Balcony, Patio Living Area Sitting area, Desk View View Services Wake-up service Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Sundeck Suite, 1 King, Sofa bed Room Type: Double Room Size: 61 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water General Key card access, Safe, Trash cans, Air conditioning Media & Technology Satellite channels, Pay-per-view channels, Telephone, Cable channels, TV, Flat-screen TV, Radio Bathroom Body soap, Free toiletries, Shower cap, Bathtub or shower, Conditioner, Toilet, Toilet paper, Towels, Hairdryer, Private bathroom, Shampoo Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Dining area, Desk Bedroom Alarm clock, Linens, Childrens' cribs Kitchen Coffee machine, Dining table Outdoors Terrace Room Amenities Clothes rack, Non-feather pillow, Socket near the bed, Feather pillow Pool and Spa Pool towels
Traditional King Room with Adapted Tub - Mobility Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Accessibility Adapted bath Bedroom Childrens' cribs
Traditional King Room with Roll-in Shower - Mobility Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Accessibility Roll-in shower Bedroom Childrens' cribs
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Accessibility Roll-in shower Bedroom Childrens' cribs
Traditional Room with Two Queen Beds and City View - Hearing Accessible Room Type: Quad 2 Queen bed(s) Bed	Accessibility Hearing accessible
Traditional King Room with City View - Hearing Accessible Room Type: Double 1 King bed(s) Bed	Accessibility Hearing accessible
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible Room Type: Quad 2 Queen bed(s) Bed	Accessibility Hearing accessible, Entire unit wheelchair accessible, Roll-in shower
One-Bedroom Bayview King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible Room Type: Suite	Accessibility Hearing accessible, Entire unit wheelchair accessible, Roll-in shower
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible Room Type: Double 1 King bed(s) Bed	Accessibility Hearing accessible, Entire unit wheelchair accessible, Adapted bath
Traditional Room with Two Queen Beds, City View and Bathtub - Mobility and Hearing Accessible Room Type: Quad 2 Queen bed(s) Bed	Accessibility Hearing accessible, Entire unit wheelchair accessible, Adapted bath

FAQ's

Is this Isla Grande hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Isla Grande hotel?

Check-in time for Isla Grande hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Isla Grande hotel have a swimming pool?

Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Isla Grande hotel?

Best-rates for the Isla Grande hotel starts from $342 per night with includes Business Services, Wellness Facilities, Guest Services, Entertainment, TV, View, Ocean View, Balcony/Terrace, Accessibility, Spa, Bar, Air Conditioner, Parking, Pool, Security/Safety, Hot Tub, Internet, Pet Friendly, Oceanfront, Transportation/Shuttle, Sports/Activities, Restaurant, Breakfast, Child Friendly, Laundry, Wheelchair Accessible with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Isla Grande hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Isla Grande hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Isla Grande hotel?

Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Isla Grande hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Isla Grande hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $342

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Sheraton Puerto Rico Resort & Casino | Hotel in San Juan

Available rates:

Hotel in Isla Grande, San Juan

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

Room Amenities

Pool and Spa

Layout

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Kitchen

View

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

View

Services

Bedroom

Kitchen

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Room Amenities

Pool and Spa

Food & Drink

General

Media & Technology