Mandarin Oriental Ritz, Madrid | Hotel in Madrid

| 9.8 (140 Reviews) |   Pet Friendly  1 Bathroom
Golden Triangle of Art Hotel | Mandarin Oriental Ritz, Madrid

Hotel in Golden Triangle of Art, Madrid

This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
mandarin oriental ritz, madrid offers 153 accommodations with minibars and espresso makers Each accommodation is individually furnished and decorated. A pillow menu is available. This Madrid hotel provides complimentary wired Internet access.

bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


recreational amenities at the hotel include an indoor pool, a health club, and a steam room

the recreational activities listed below are available either on site or nearby; fees may apply

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Plaza de la Lealtad 5, Madrid, 28014, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Hair dryerHair dryer
  • TowelsTowels
  • Free toiletriesFree toiletries
  • Children's robesChildren's robes
  • BathrobesBathrobes
BedroomBedroom
  • Pillow menuPillow menu
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Bed sheetsBed sheets
  • In-room massageIn-room massage
  • Turndown serviceTurndown service
  • Electrical adapters/chargersElectrical adapters/chargers
  • Individually furnishedIndividually furnished
  • Individually decoratedIndividually decorated
  • SoundproofingSoundproofing
  • PhonePhone
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Free newspapersFree newspapers
  • Connecting rooms availableConnecting rooms available
  • DeskDesk
  • SafeSafe
  • SlippersSlippers
BreakfastBreakfast
  • 24-hour room service24-hour room service
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 55 per personFull breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 55 per person
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 2 bars/lounges2 bars/lounges
  • Espresso makerEspresso maker
  • MinibarMinibar
  • Free bottled waterFree bottled water
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on siteFree self parking on site
  • 24-hour roundtrip train station shuttle (surcharge)24-hour roundtrip train station shuttle (surcharge)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Free valet parking on siteFree valet parking on site
  • Limo/town car serviceLimo/town car service
  • Train station shuttle on requestTrain station shuttle on request
  • Bus station shuttle (surcharge)Bus station shuttle (surcharge)
AccessibilityAccessibility
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • ElevatorElevator
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchairs available on siteWheelchairs available on site
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicleValet for wheelchair-equipped vehicle
  • Braille signageBraille signage
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
ActivitiesActivities
  • Indoor poolIndoor pool
  • Full-service spaFull-service spa
  • Bicycle rentalsBicycle rentals
  • Steam roomSteam room
  • Fitness centerFitness center
GeneralGeneral
  • Meeting rooms -  3Meeting rooms - 3
  • ElevatorElevator
  • Reception hallReception hall
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • Free newspapers in lobbyFree newspapers in lobby
  • ArabicArabic
  • FrenchFrench
  • EnglishEnglish
  • SpanishSpanish
  • GermanGerman
  • ItalianItalian
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Snack bar/deliSnack bar/deli
  • Babysitting (surcharge)Babysitting (surcharge)
  • Indoor poolIndoor pool
  • Children's gamesChildren's games
  • Soundproofed roomsSoundproofed rooms
  • Laundry facilitiesLaundry facilities
  • Supervised childcare (surcharge)Supervised childcare (surcharge)
  • Wedding servicesWedding services
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Multilingual staffMultilingual staff
  • Dry cleaning serviceDry cleaning service
  • Tour/ticket assistanceTour/ticket assistance
  • Turndown serviceTurndown service
  • 24-hour front desk24-hour front desk
  • Laundry facilitiesLaundry facilities
  • Porter/bellhopPorter/bellhop
  • Luggage storageLuggage storage
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free wired internetAvailable in all rooms: Free wired internet
OutdoorsOutdoors
  • GardenGarden
  • TerraceTerrace
SpaSpa
  • MassagesMassages
  • Treatment roomTreatment room
  • Massage/treatment roomsMassage/treatment rooms
  • Manicures and pedicuresManicures and pedicures
  • FacialsFacials

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for eur 132.0 per night.
Payment Policy
Payment Policy
Fee for full breakfast: approximately eur 55 per person airport shuttle fee: eur 180 per vehicle (one-way, maximum occupancy 6) pet fee: eur 110 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 132.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls and pet-sitting services are available pets allowed for an extra charge of eur 110 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

alexandre
Feb 27, 2026 08:20:05 AM
Review Score:   10
Summary: hotel super mega excelente
See All Reviews

Room Arrangement

Room InfoFacilities
Superior Room, 1 King Bed
Room Size: 319 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Ping - 9, Square feet - 319, Digital TV service, Number of bedrooms - 1, Shower only, Wheelchair accessible, LCD TV, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Mandarin, Room, 1 King Bed
Room Size: 518 square feet m2
1 King Bed
Mandarin, Room, 1 King Bed

General

Digital TV service, Square feet - 518, Number of bedrooms - 1, Square meters - 48, LCD TV, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed
Room Size: 402 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square feet - 402, Digital TV service, Shower/tub combination, Number of bedrooms - 1, Ping - 11, Square meters - 37, LCD TV, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room
Room Size: 319 square feet m2
2 Twin Beds
Superior Twin Room

General

Ping - 9, Square feet - 319, Digital TV service, Number of bedrooms - 1, Shower only, LCD TV, Square meters - 30, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Mandarin, Twin Room
Room Size: 518 square feet m2
2 Twin Beds
Mandarin, Twin Room

General

Digital TV service, Square feet - 518, Number of bedrooms - 1, Square meters - 48, LCD TV, Free cribs/infant beds, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Twin Room
Room Size: 402 square feet m2
2 Twin Beds
Deluxe Twin Room

General

Square feet - 402, Digital TV service, Shower/tub combination, Number of bedrooms - 1, Ping - 11, Square meters - 37, LCD TV, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Presidential Suite
Room Size: 1238 square feet m2
1 King Bed
Presidential Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Ping - 35, Extra bed count 1, Number of bathrooms - 2, LCD TV, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Square feet - 1238, Square meters - 115, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Premier Suite (Junior)
Room Size: 454 square feet m2
1 King Bed
Premier Suite (Junior)

General

Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Sofa bed, Ping - 13, Square feet - 454, Number of living rooms 1, Extra bed count 2, LCD TV, Free cribs/infant beds, Square meters - 42, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite
Room Size: 538 square feet m2
1 King Bed
Junior Suite

General

Digital TV service, Square feet - 538, Number of bedrooms - 1, Number of living rooms 1, LCD TV, Free cribs/infant beds, Private bathroom, Square meters - 50, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite (Park)
Room Size: 730 square feet m2
1 King Bed
Suite (Park)

General

Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Square meters - 68, Square feet - 730, Extra bed count 1, LCD TV, Free cribs/infant beds, Ping - 21, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite (Palm Court)
Room Size: 563 square feet m2
1 King Bed
Suite (Palm Court)

General

Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Sofa bed, Extra bed count 2, Square feet - 563, LCD TV, Free cribs/infant beds, Square meters - 52, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Ping - 16, Separate sitting area, Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite (Turret)
Room Size: 837 square feet m2
1 King Bed
Suite (Turret)

General

Rollaway/extra beds (surcharge), Digital TV service, Square feet - 837, Number of bedrooms - 1, Ping - 24, Extra bed count 1, Square meters - 78, LCD TV, Free cribs/infant beds, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Suite (Prado)
Room Size: 730 square feet m2
1 King Bed
Suite (Prado)

General

Rollaway/extra beds (surcharge), Digital TV service, Number of bedrooms - 1, Square meters - 68, Square feet - 730, Extra bed count 1, LCD TV, Free cribs/infant beds, Ping - 21, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Mandarin, Suite
Room Size: 786 square feet m2
1 King Bed
Mandarin, Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 786, Digital TV service, Number of bedrooms - 1, Ping - 22, Location - top floor, Extra bed count 1, Number of bathrooms - 2, LCD TV, Free cribs/infant beds, Square meters - 73, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view, Furnished balcony
Suite (Ritz)
Room Size: 710 square feet m2
1 King Bed
Suite (Ritz)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 710, Digital TV service, Number of bedrooms - 1, Shower only, Location - top floor, Extra bed count 1, Ping - 20, Square meters - 66, LCD TV, Free cribs/infant beds, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view, Furnished balcony

FAQ's

Is this Mandarin Oriental Ritz, Madrid pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental Ritz, Madrid have a swimming pool?

Yes, this Mandarin Oriental Ritz, Madrid has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Ritz, Madrid?

Best-rates for the Mandarin Oriental Ritz, Madrid starts from $968 per night with includes Bedding/Linens, Wellness Facilities, Spa, Breakfast, Child Friendly, Internet, Parking, Pet Friendly, Transportation/Shuttle, Restaurant, Bar, Pool, Business Services, Toiletries, Kitchen, Laundry, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Sports/Activities, Guest Services, Wheelchair Accessible, Accessibility with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Mandarin Oriental Ritz, Madrid a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Ritz, Madrid wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Ritz, Madrid is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Ritz, Madrid?

Based on the information reported by the owner or manager, the Mandarin Oriental Ritz, Madrid indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Ritz, Madrid?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Ritz, Madrid are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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