Mandarin Oriental Ritz, Madrid | Hotel in Madrid

| 9.5 (222 Reviews) |   Pet Friendly  7 Bathrooms  29 Guests
Golden Triangle of Art Hotel | Mandarin Oriental Ritz, Madrid

Hotel in Golden Triangle of Art, Madrid

Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Center, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Prado Suite bookings is also included. The hotel’s 102 rooms and 51 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure. Mandarin Oriental Ritz, Madrid has a wellness center with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness center that offers dedicated treatments. Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars. The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 656 feet from the hotel while the Reina Sofia museum is 10 minutes walk away..

Mandarin Oriental Ritz, Madrid is located in Madrid.

This 145 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Pool, and several others. This is a 5 star rated property and has over 222 reviews with the average score of 9.5 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 145 Bedrooms Hotel if you want to learn more about this PetFriendly place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental Ritz, Madrid in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental Ritz, Madrid”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Plaza de la Lealtad, 5, Madrid, 28014, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Snack bar
  • Kid-friendly buffet
  • Restaurant
Parking
  • Free parking
  • Street parking
  • Parking
  • Accessible parking
  • Parking on site
Activities
  • Fitness center
  • Indoor pool
  • Massage
  • Fitness
  • Spa
  • Indoor pool (year-round)
  • Steam room
  • Spa lounge/Relaxation area
  • Sauna
General
  • Pet friendly
  • Family rooms
  • Soundproof rooms
  • Hypoallergenic room available
  • Safe
  • Designated smoking area
  • Facilities for disabled guests
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Elevator
Guest Services
  • 24-hour front desk
  • Airport shuttle
  • Tour desk
  • Pet bowls
  • Meeting/Banquet facilities
  • Currency exchange
  • Ironing service
  • Babysitting/Child services
  • Car rental
  • Daily housekeeping
  • Private check-in/out
  • Shuttle service
  • Valet parking
  • Pet basket
  • Fax/Photocopying
  • Laundry
  • Room service
  • Baggage storage
  • Airport shuttle (additional charge)
  • Dry cleaning
  • Concierge
  • Suit press
  • Express check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Garden
Security/Safety
  • Key access
  • Smoke alarms
  • CCTV outside property
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Cribs are available on request. please contact the property for further information.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: B28011286

Reviews

Value for money:
8.63
Location:
9.7
Staff:
9.37
Facilities:
9.55
Comfort:
9.81
Cleanliness:
9.73
Askanaz
Sep 15, 2025 07:00:00 AM
Review Score:   10
Armenia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: One of my favorite hotels worldwide, real superb service, staff, accomodation, food. Cost its money. Highly recommended for highly demandable travellers.
Negative: Nothing, worth to mention here
Summary: Really superb
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Superior Room

Internet

Wireless internet

General

Interconnecting room(s) available
Deluxe Room
Room Type: Double
Room Size: 37 m2
1 King bed(s) Bed
Deluxe Room

Internet

Wireless internet

General

Interconnecting room(s) available

Room Amenities

Fold-up bed
Premier Junior Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
Premier Junior Suite

Internet

Wireless internet

General

Interconnecting room(s) available

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Mandarin Room
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Internet

Wireless internet

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Junior Suite

Bathroom

Bathtub

Internet

Wireless internet

General

Interconnecting room(s) available

Bedroom

Childrens' cribs
Palm Court Suite
Room Type: Suite
Room Size: 52 m2
1 King bed(s) Bed
Palm Court Suite

Bathroom

Bathtub, Private bathroom

Internet

Wireless internet

General

Interconnecting room(s) available

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Park Suite
Room Type: Suite
Room Size: 68 m2
1 King bed(s) Bed

Bathroom

Bathtub

Internet

Wireless internet

General

Interconnecting room(s) available

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Prado Suite
Room Type: Suite
Room Size: 68 m2
1 King bed(s) Bed
Prado Suite

Bathroom

Bathtub

Internet

Wireless internet

General

Interconnecting room(s) available

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Turret Suite
Room Type: Suite
Room Size: 78 m2
1 King bed(s) Bed

Bathroom

Bathtub

Internet

Wireless internet

General

Interconnecting room(s) available

Room Amenities

Fold-up bed

Bedroom

Childrens' cribs
Mandarin Room Twin
Room Type: Twin
Room Size: 48 m2
2 Twin bed(s) Bed

Internet

Wireless internet

General

Interconnecting room(s) available
Deluxe Twin Room
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Internet

Wireless internet

General

Interconnecting room(s) available
Superior Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Superior Twin Room

Internet

Wireless internet

General

Interconnecting room(s) available

FAQ's

Is this Mandarin Oriental Ritz, Madrid pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental Ritz, Madrid?

Check-in time for Mandarin Oriental Ritz, Madrid starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental Ritz, Madrid have a swimming pool?

Yes, this Mandarin Oriental Ritz, Madrid has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental Ritz, Madrid?

Best-rates for the Mandarin Oriental Ritz, Madrid starts from $676 per night with includes Balcony/Terrace, Restaurant, Guest Services, Entertainment, Parking, View, Wheelchair Accessible, Private Pool, Security/Safety, Fireplace/Heating, Breakfast, Internet, Transportation/Shuttle, Wellness Facilities, Spa, Bar, Child Friendly, Accessibility, Business Services, Laundry, Air Conditioner, Pet Friendly, Pool, Designated Smoking Area with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Mandarin Oriental Ritz, Madrid a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental Ritz, Madrid wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental Ritz, Madrid is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental Ritz, Madrid?

Based on the information reported by the owner or manager, the Mandarin Oriental Ritz, Madrid indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental Ritz, Madrid?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental Ritz, Madrid are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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