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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG | Hotel in Jacksonville

8.8 (636 Reviews) |  1 Bathroom
Jacksonville Hotel | Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Hotel in Jacksonville

hotel in jacksonville with free breakfast and a fitness center
along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
holiday inn express hotel & suites jacksonville by ihg offers 65 air-conditioned accommodations with safes and complimentary newspapers 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

this jacksonville hotel provides complimentary wired and wireless internet access Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.


recreational amenities at the hotel include an indoor pool and a fitness center.

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1923 S Jackson St, Jacksonville, 75766, United States

Amenities

Air Conditioner
Parking
Pool
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Towels
Bedroom
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Free newspapers
  • Desk
  • Free local calls
  • Safe
  • Connecting rooms available
Breakfast
  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
Accessibility
  • Doorbell and phone notification
  • Wheelchair-accessible pool
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Pool hoist on site
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Indoor pool
  • Fitness center
Entertainment
  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels
General
  • 24-hour business center
  • Meeting room
  • Computer station
  • Banquet hall
  • Front-desk safe
  • Vending machine
  • English
  • Smoke-free property
  • TV in lobby
Guest Services
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Indoor pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Dry cleaning service
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Sheree
Jul 7, 2025 12:43:25 AM
Review Score:   8
Summary: We came here to visit family and this hotel was really nice. The AC was cool and everything was quiet and they are remodeling everything so this is good. I have only one complaint and everybody thinks differently about these things but to me the bed was a little bit firm for me. I'd still stay there again, though.
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Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)
Room Size: 300 square feet m2
1 King Bed
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Room and bed type depend on availability check-in, Sofa bed, Bathtub only, Square feet - 300, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)
Room Size: 400 square feet m2
2 Queen Beds
Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Ping - 11, Room and bed type depend on availability check-in, Sofa bed, Square meters - 37, Bathtub only, Square feet - 400, Wheelchair accessible, Lowered locks/deadbolt, Extra bed count 2, Lowered peephole/view port in door, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 330 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Square feet - 330, Shower only, Sofa bed, Wheelchair accessible, Lowered locks/deadbolt, Extra bed count 2, Lowered peephole/view port in door, Square meters - 31, Low-height bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed
Room Size: 300 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square meters - 28, Sofa bed, Square feet - 300, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Ping - 8.43
Standard Room
Room Size: 300 square feet m2
1 King Bed
Standard Room

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Square feet - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Queen Beds
Room Size: 300 square feet m2
2 Queen Beds
Suite, 2 Queen Beds

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square meters - 28, Sofa bed, Grab bar - in bathtub, Square feet - 300, Extra bed count 2, Accessible bathtub, Portable bathtub seat, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom
Room Size: 300 square feet m2
1 King Bed
Suite, 1 Bedroom

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Grab bar - in bathtub, Square feet - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Accessible bathtub, Portable bathtub seat
Standard Room, 2 Queen Beds
Room Size: 330 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Square meters - 31, Number of living rooms 0, Number of bedrooms - 0, Ping - 9.27, Square feet - 330, Shower only, Sofa bed, Bed count minimum 2, Extra bed count 2, Bed count maximum 2

FAQ's

Is this Jacksonville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Jacksonville hotel?

Check-in time for Jacksonville hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Jacksonville hotel have a swimming pool?

Yes, this Jacksonville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Jacksonville hotel?

Best-rates for the Jacksonville hotel starts from $102 per night with includes Breakfast, TV, Business Services, Wellness Facilities, Guest Services, Child Friendly, Internet, Kitchen, Laundry, Air Conditioner, Parking, Pool, Security/Safety, Bedding/Linens with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Jacksonville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Jacksonville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Jacksonville hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Jacksonville hotel?

Based on the information reported by the owner or manager, the Jacksonville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Jacksonville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Jacksonville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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