Casa Velha do Palheiro Relais & Chateaux | Hotel in Funchal

| 9.3 (280 Reviews) |   Pet Friendly  4 Bathrooms  10 Guests
Sao Goncalo Hotel | Casa Velha do Palheiro Relais & Chateaux

Hotel in Sao Goncalo, Funchal

Casa Velha do Palheiro Relais & Chateaux is a 5-star manor house hotel located in the old Palheiro Gardens in the foothills of Funchal. With access to the Palheiro Golf Course, guests can also have various golfing discounts. Free WiFi and flat-screen TVs with a various choices of international channels are available. A variety of eating venues include the Classical dining room with international haute cuisine, the more relaxed Restaurant Vista Balancal with its views over Funchal bay, the tea house in the Palheiro gardens or snacks at the Spa. Guests can relax by the outdoor pool in the gardens or use the free facilities of the Spa at Casa Velha featuring a heated indoor pool as well as sauna and steam room. The hotel organizes deep sea fishing on its own motor yacht Balancal as well as experiences with whale and dolphin watching. On site there is a tennis court, badminton, croquet as well as its own championship golf course – Palheiro Golf. Casa Velha do Palheiro Relais & Chateaux is 4.3 mi from the center of Funchal and offers direct access to the award-winning Palheiro Gardens. Free private parking is available as well as a daily free shuttle service to the town center..

Casa Velha do Palheiro Relais & Chateaux is located in Funchal.

This 32 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Transportation/Shuttle, Sports/Activities, and several others. This is a 5 star rated property and has over 280 reviews with the average score of 9.3 . Coming to Funchal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 32 Bedrooms Hotel if you want to learn more about this PetFriendly place in Funchal. These details are authentic, as they are provided by our partner, booking.com.

This Casa Velha do Palheiro Relais & Chateaux in Funchal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Velha do Palheiro Relais & Chateaux”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rua da Estalagem 23, Funchal, 9060-415, Portugal

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Special diet meals (on request)
  • Fruit
  • Snack bar
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Coffee house on site
Parking
  • Private Parking
  • Parking on site
  • Electric vehicle charging station
  • Street parking
  • Parking
  • Free parking
Activities
  • Back massage
  • Hiking
  • Indoor pool (year-round)
  • Body scrub
  • Facial treatments
  • Spa
  • Foot massage
  • Couples' massage
  • Walking tours
  • Body wrap
  • Waxing services
  • Game room
  • Tennis court
  • Golf course (within 2 miles)
  • Pedicure
  • Full-body massage
  • Fitness
  • Locker rooms
  • Sauna
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Badminton equipment
  • Indoor pool
  • Neck massage
  • Tennis equipment
  • Body treatments
  • Hot tub/Jacuzzi
  • Yoga classes
  • Manicure
  • Pool table
  • Massage
  • Beauty services
  • Fitness center
  • Steam room
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Pet friendly
  • Designated smoking area
  • Wifi in all areas
  • Safe
  • Chapel/Shrine
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Airport shuttle
  • 24-hour front desk
  • Fax/Photocopying
  • Shuttle service (free)
  • Meeting/Banquet facilities
  • Currency exchange
  • Pet bowls
  • Room service
  • Dry cleaning
  • Tour desk
  • Ironing service
  • Pet basket
  • Car rental
  • Shuttle service
  • Daily housekeeping
  • Concierge
  • Airport shuttle (additional charge)
  • Laundry
  • Shared lounge/TV area
  • Baggage storage
  • Packed lunches
  • Babysitting/Child services
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool
  • Beach umbrellas
  • Heated pool
  • Fenced pool
  • Pool with view
  • Pool bar
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Room rates on 24 and 31 december include a gala dinner.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 3434/RNET

Reviews

Value for money:
8.77
Location:
9.2
Staff:
9.64
Facilities:
9.09
Comfort:
9.59
Cleanliness:
9.57
Simina
Aug 28, 2025 07:00:00 AM
Review Score:   7
Switzerland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: It was a great experince. The location is fantastic - a whole estate! Amazing gardens (one of the best I have seen) and I appreciated that the staff gave me access to the gardens shortly after closing given I was there only for 1 night. The resto in house was also great, food deeeeelicious! Beautiful history of the British family owning the estate for centuries.
Negative: If you are staying in the main house, it mau be too noisy: one could hear everything until late and very watly morning. Hotel is too pricey for what it offers.
See All Reviews

Room Arrangement

Room Info Facilities
Double or Twin Room with Garden View
Room Type: Twin/Double
Room Size: 27 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Shower, Bathrobe, Slippers, Toilet, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Carpeted, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm

Media & Technology

Cable channels, Flat-screen TV, Telephone, Radio

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

View

Garden view

Room Amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room - Main House
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Shower, Bathrobe, Slippers, Toilet, Bidet, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Carpeted, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, Telephone

Living Area

Desk

View

View, Garden view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room with Golf View
Room Type: Double
Room Size: 32 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Carpeted, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm

Media & Technology

Cable channels, Flat-screen TV, Telephone, Radio

Living Area

Desk

Outdoors

Patio

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

View

Garden view

Room Amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 54 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub, Shower, Bathrobe, Slippers, Toilet, Bidet, Body soap, Toilet paper, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Heating, Carpeted, Safe, Air conditioning, Trash cans, Smoke Alarm

Media & Technology

Streaming service (like Netflix), Cable channels, Flat-screen TV, Radio, Telephone

Living Area

Sitting area, Desk

View

View, Garden view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Kitchen

Coffee machine

Room Amenities

Non-feather pillow, Fold-up bed, Feather pillow, Socket near the bed

Accessibility

Emergency cord in bathroom

Pool and Spa

Pool towels

Exclusive services

Free spa access, Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sao Goncalo hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sao Goncalo hotel?

Check-in time for Sao Goncalo hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sao Goncalo hotel have a swimming pool?

Yes, this Sao Goncalo hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sao Goncalo hotel?

Best-rates for the Sao Goncalo hotel starts from $393 per night with includes TV, Bar, Designated Smoking Area, Business Services, Wellness Facilities, Oceanfront, Transportation/Shuttle, Sports/Activities, Fireplace/Heating, Laundry, Air Conditioner, Pet Friendly, Ocean View, Entertainment, Breakfast, Internet, Spa, Restaurant, Guest Services, Parking, Private Pool, Child Friendly, Pool, View, Balcony/Terrace, Security/Safety, EV Charge Station, Toiletries, Hot Tub with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Sao Goncalo hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sao Goncalo hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sao Goncalo hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sao Goncalo hotel?

Based on the information reported by the owner or manager, the Sao Goncalo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sao Goncalo hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sao Goncalo hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $393
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