Apart - Hotel Casa Serena | Apartment in Guatemala City

| 9.4 (84 Reviews) |   Pet Friendly   1 Bedroom  1 Bathroom
Zona 10 Apartment | Apart - Hotel Casa Serena

1 Bedroom Apartment in Zona 10, Guatemala City

family-friendly aparthotel with free valet parking and a 24-hour health club
this aparthotel features an outdoor pool, a restaurant, and a 24-hour health club Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe, and 24-hour room service.
each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a dryer and a dining area.
apart - hotel casa serena offers 30 air-conditioned accommodations with safes and complimentary newspapers Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

this guatemala city aparthotel provides complimentary wired and wireless internet access 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


an outdoor pool and a children's pool are on site Other recreational amenities include a 24-hour health club.

the recreational activities listed below are available either on site or nearby; fees may apply

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14 Calle 5-09 Zona 10, Guatemala City, Guatemala

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Air Conditioner
  • Heating
  • Air conditioning
Bathrooms
  • Towels provided
  • Shower/tub combination
  • Hair dryer
  • Shampoo
  • Free toiletries
Bedroom
  • Premium bedding
  • Rollaway/extra beds: USD 50.0 per night
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Sitting area
  • Living room
  • Dining room
Kitchen
  • Oven
  • Microwave
  • Cookware/dishes/utensils
  • Refrigerator (full size)
  • Coffee/tea maker
  • Toaster
  • Stovetop
Laundry
  • Laundry facilities
  • Dry cleaning/laundry service
  • Dryer
Parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 4:00 PM
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Car recommended
  • Airport shuttle at scheduled times, on request
  • Free valet parking on site
  • Area shuttle (surcharge) up to 5.50 kilometers
  • Free self parking on site
Pet Friendly
  • Service animals exempt from fees
  • USD 15 per pet per day
  • Pet friendly
  • Deposit: USD 15 per night
Accessibility
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (with limits)
  • Soundproofing
  • Wheelchair-accessible parking
  • Braille signage
Activities
  • Outdoor pool access nearby
  • 24-hour health club
Entertainment
  • Arcade/game room
  • 50-inch Smart TV with cable service
General
  • Individually furnished
  • 30 rooms
  • Individually decorated
  • English
  • Spanish
  • In the shopping district
  • In the city center
  • Desk
  • Business center
  • 1 meeting room
Guest Services
  • Free children's club
  • Playground
  • Children's pool
  • Babysitting (surcharge)
  • Safe at front desk
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Concierge services
  • Safe
  • Banquet hall
  • Free newspapers
  • Free bottled water
Internet
  • Free WiFi
Outdoors
  • Balcony or patio
  • Garden
  • Barbecue grill
  • Picnic area
  • Terrace
Security/Safety
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher
  • First aid kit
  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Security system
Spa
  • Outdoor pool
  • Sun loungers

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 1 pm contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 50.0 per night.
Payment Policy
Airport shuttle fee: usd 20 per vehicle (one-way, maximum occupancy 5) pet deposit: usd 15 per night pet fee: usd 15 per pet, per day service animals are exempt from fees rollaway bed fee: usd 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 15 per pet, per day, plus a deposit of usd 15 per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has indicated there is a smoke detector on the property host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Sandra
Jun 13, 2025 03:30:19 AM
Review Score:   10
Summary: Clean and great rooms and also all staff .
See All Reviews

Room Arrangement

Room Info Facilities
Grand Suite
Room Size: m2
3 King Beds
Grand Suite

General

No rollaway/extra beds, Number of bedrooms - 2, Garden view, Iron/ironing board, Bed count maximum 3, Number of living rooms 1, Free cribs/infant beds, Bed count minimum 3
Comfort Suite, 2 Bedrooms, Kitchen
Room Size: 90 square feet m2
3 King Bed and Double Beds
Comfort Suite, 2 Bedrooms, Kitchen

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Iron/ironing board (on request), Executive level room, Square feet - 90, Number of bedrooms - 2, Pets not allowed, Ceiling fan, Shared bathroom, Wheelchair accessible, Extra bed count 1, Air conditioning, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Washing machine, Pool view, Square meters - 8, Desk, Bed count maximum 3, Ping - 2.53, Bed count minimum 3
Junior Suite, 1 King Bed
Room Size: 70 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Rollaway/extra beds (surcharge), Iron/ironing board (on request), Executive level room, Square feet - 70, Number of bedrooms - 1, Pets not allowed, Ceiling fan, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Air conditioning, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Washing machine, Pool view, Desk, Square meters - 7, Ping - 1.97, Bed count minimum 1, Bed count maximum 1
Master Suite
Room Size: m2
3 King Beds
Master Suite

General

No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Iron/ironing board, Courtyard view, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3

FAQ's

Is this Zona 10 apartment pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona 10 apartment have a swimming pool?

Yes, this Zona 10 apartment has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona 10 apartment?

Best-rates for the Zona 10 apartment starts from $146 per night with includes Pool, Balcony/Terrace, Wellness Facilities, Restaurant, Toiletries, Guest Services, Entertainment, Designated Smoking Area, Fireplace/Heating, Internet, Parking, Wheelchair Accessible, Accessibility, Business Services, Sports/Activities, Barbecue/Outdoor Cooking, Air Conditioner, Pet Friendly, TV, Bedding/Linens, Child Friendly, Kitchen, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Zona 10 apartment a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona 10 apartment wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona 10 apartment is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona 10 apartment?

Based on the information reported by the owner or manager, the Zona 10 apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona 10 apartment?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona 10 apartment are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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