Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2341 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes..

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Bar, Internet, and several others. This is a 4 star rated property and has over 2341 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this PetFriendly place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Spissstrasse 52, Zermatt, 3920, Switzerland

Amenities

Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Bar
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
Activities
  • Sauna
  • Tennis court
  • Skiing
  • Ping-pong
  • Indoor pool (year-round)
  • Spa
  • Indoor pool
  • Hot tub/Jacuzzi
  • Pool table
  • Fitness
  • Hiking
  • Playground
  • Turkish/Steam Bath
  • Darts
  • Fitness center
  • Game room
General
  • Pet friendly
  • Family rooms
  • Elevator
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Smoke-free property
  • Heating
  • Designated smoking area
Guest Services
  • Shuttle service (free)
  • Currency exchange
  • Packed lunches
  • Room service
  • Fax/Photocopying
  • Concierge
  • Pet bowls
  • Daily housekeeping
  • Baggage storage
  • Shuttle service
  • Pet basket
  • Ironing service
  • Tour desk
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Valet parking
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Terrace
Security/Safety
  • Key card access
  • Key access
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Skiing
  • Ski pass vendor
  • Ski storage
Spa
  • Heated pool
  • Swimming pool
  • Kids' pool
  • Rooftop pool
  • Plunge pool

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Jamil
Jan 9, 2026 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Shower cap, Private bathroom, Free toiletries, Slippers, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Bathrobe, Shower, Conditioner, Hairdryer, Toilet

General

Ironing facilities, Key card access, Iron, Laptop safe, Key access, Smoke Alarm, Trash cans, Lockers, Safe, Fire extinguisher, Carpeted, Heating, Hypoallergenic, Fan

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Desk, Sitting area

View

Landmark view, View, Mountain view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Adapter, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Sofa bed, Non-feather pillow, Clothes rack, Feather pillow

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Shower cap, Private bathroom, Free toiletries, Slippers, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Bathrobe, Shower, Conditioner, Hairdryer, Toilet

General

Ironing facilities, Key card access, Iron, Laptop safe, Key access, Smoke Alarm, Trash cans, Lockers, Safe, Fire extinguisher, Heating, Hypoallergenic, Hardwood or parquet floors, Fan

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

View

Garden view, Mountain view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor, Accessible by elevator

Room Amenities

Adapter, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Sofa bed, Non-feather pillow, Clothes rack, Feather pillow

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Shower cap, Private bathroom, Free toiletries, Slippers, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Bathrobe, Shower, Conditioner, Hairdryer, Toilet

General

Ironing facilities, Key card access, Iron, Laptop safe, Key access, Smoke Alarm, Trash cans, Lockers, Safe, Fire extinguisher, Carpeted, Heating, Hypoallergenic, Fan

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Desk, Sitting area

View

Landmark view, View, Mountain view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Adapter, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Sofa bed, Non-feather pillow, Clothes rack, Feather pillow

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Shower cap, Private bathroom, Free toiletries, Slippers, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Bathrobe, Shower, Conditioner, Hairdryer, Toilet

General

Ironing facilities, Key card access, Iron, Laptop safe, Key access, Smoke Alarm, Trash cans, Lockers, Safe, Fire extinguisher, Carpeted, Heating, Hypoallergenic, Hardwood or parquet floors, Fan

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sitting area

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

View

Garden view, Mountain view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room Amenities

Socket near the bed, Adapter, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Feather pillow

Pool and Spa

Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Shower cap, Private bathroom, Free toiletries, Slippers, Body soap, Towels, Bathtub or shower, Toilet paper, Shampoo, Bathrobe, Shower, Conditioner, Hairdryer, Toilet

General

Ironing facilities, Key card access, Iron, Laptop safe, Key access, Smoke Alarm, Trash cans, Lockers, Safe, Fire extinguisher, Carpeted, Heating, Hypoallergenic, Fan

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor furniture

Living Area

Sofa, Desk, Sitting area

View

View, Mountain view

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Adapter, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Sofa bed, Non-feather pillow, Clothes rack, Feather pillow

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Wine/Champagne, Minibar

Bathroom

Shower cap, Private bathroom, Slippers, Body soap, Bathtub, Toilet, Towels, Toilet paper, Guest bathroom, Shampoo, Bathrobe, Shower, Additional bathroom, Conditioner, Hairdryer, Free toiletries

General

Ironing facilities, Key card access, Iron, Laptop safe, Key access, Smoke Alarm, Trash cans, Lockers, Safe, Fire extinguisher, Heating, Hypoallergenic, Hardwood or parquet floors, Fan

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, Telephone, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

View

Garden view, Mountain view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room Amenities

Adapter, Socket near the bed, Drying rack for clothing, Hypoallergenic pillow, Sofa bed, Non-feather pillow, Clothes rack, Feather pillow

Pool and Spa

Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Accessibility, EV Charge Station, Fireplace/Heating, Child Friendly, Hot Tub, Laundry, Parking, Private Pool, Sports/Activities, Spa, Bar, Internet, Pool, View, Transportation/Shuttle, Restaurant, Guest Services, Pet Friendly, Designated Smoking Area, Balcony/Terrace, Security/Safety, Skiing, Wellness Facilities, Breakfast with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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