Zamas Hotel | Hotel in Tulum

| 8.9 (314 Reviews) |   Pet Friendly  10 Bathrooms  39 Guests
Zona Hotelera Hotel | Zamas Hotel

Hotel in Zona Hotelera, Tulum

Facing the beachfront, Zamas Hotel offers 4-star accommodations in Tulum and features an outdoor swimming pool, garden and private beach area. With a shared lounge, the property also has a terrace, as well as a bar. The property provides evening entertainment and room service. At the hotel, all rooms include a closet. Each room has an electric tea pot and a private bathroom with a shower and free toiletries, while selected rooms come with a kitchen equipped with a fridge. At Zamas Hotel, the rooms are equipped with air conditioning and a safety deposit box. At the accommodation you'll find a restaurant serving American and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. South Tulum Beach is a few steps from Zamas Hotel, while Tulum Archeological Site is 4.5 miles from the property. Tulum International Airport is 27 miles away, and the property offers a paid airport shuttle service..

Zamas Hotel is located in Tulum.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, TV, View, and several others. This is a 4 star rated property and has over 314 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this PetFriendly place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Zamas Hotel in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Zamas Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Km 5 Carretera Tulum Boca-Paila, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Kids' meals
  • Bar
Parking
  • Parking garage
  • Free parking
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Beachfront
  • Facial treatments
  • Spa/Wellness packages
  • Personal trainer
  • Makeup services
  • Yoga classes
  • Hairstyling
  • Fishing
  • Massage
  • Hair treatments
  • Game room
  • Waxing services
  • Haircut
  • Diving
  • Light therapy
  • Full-body massage
  • Evening entertainment
  • Body treatments
  • Beach
  • Live sports events (broadcast)
  • Pedicure
  • Live music/Performance
  • Hair coloring
  • Body scrub
  • Fitness
  • Body wrap
  • Manicure
  • Couples' massage
  • Beauty services
  • Happy hour
  • Snorkeling
  • Private beach area
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Pet friendly
Guest Services
  • Airport shuttle
  • Ironing service
  • Grocery deliveries
  • Shuttle service (additional charge)
  • Concierge
  • Daily housekeeping
  • Shuttle service
  • Babysitting/Child services
  • Laundry
  • Tour desk
  • Private check-in/out
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Pet bowls
  • Car rental
  • Packed lunches
  • Room service
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Key access
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
8.16
Location:
8.71
Staff:
9.55
Facilities:
8.69
Comfort:
9.13
Cleanliness:
9.15
Ramune
Aug 20, 2025 07:00:00 AM
Review Score:   9
Lithuania
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Jungle Room
Room Type: Quad
Room Size: 48 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Outdoors

Terrace, Patio

View

Garden view, View, Pool view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Garden Room with Partial Sea View
Room Type: Double
Room Size: 60 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Outdoors

Terrace, Patio

View

Garden view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Classic Room - Beach Front
Room Type: Double
Room Size: 30 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
Classic Room - Beach Front

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Outdoors

Terrace, Patio

View

View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Classic Room with Ocean View - Upper Floor
Room Type: Bungalow
Room Size: 30 m2
1 Twin bed(s) Bed
2 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Outdoors

Balcony, Terrace, Patio

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

Pool view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Bungalow - Beach Front
Room Type: Bungalow
Room Size: 13 m2
1 King bed(s) Bed
Bungalow - Beach Front

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator

View

View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room with Garden View
Room Type: Family
Room Size: 70 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Outdoors

Terrace, Patio

View

Garden view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Bungalow with Sea View
Room Type: Bungalow
Room Size: 40 m2
1 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Outdoors

Terrace, Patio

View

Garden view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit located on ground floor

Room Amenities

Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Villa with Sea View
Room Type: Villa
Room Size: 800 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
2 Twin bed(s) Bed
1 Queen bed(s) Bed
1 King bed(s) Bed
1 King bed(s) Bed
Villa with Sea View

Food & Drink

Tea/Coffee maker, Fruit, Bottle of water

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toothbrush, Toilet, Towels

General

Tile/Marble floor, Trash cans, Fire extinguisher, Mosquito net, Hypoallergenic, Key access, Ironing facilities, Air conditioning, Safe, Fan, Smoke Alarm, Carbon monoxide detector

Outdoors

Private pool, Terrace, Balcony, Patio, Outdoor furniture

Kitchen

Electric kettle, Stovetop, Oven, Kitchen, Refrigerator, Dining table, Wine glasses, Kitchenware

Living Area

Sitting area, Desk

View

Garden view, Pool view, View, Sea view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Zamas Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zamas Hotel?

Check-in time for Zamas Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zamas Hotel have a swimming pool?

Yes, this Zamas Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zamas Hotel?

Best-rates for the Zamas Hotel starts from $149 per night with includes Wheelchair Accessible, Transportation/Shuttle, Toiletries, Guest Services, Breakfast, Parking, Pool, Security/Safety, Sports/Activities, Wellness Facilities, Bar, Internet, Laundry, Oceanfront, Accessibility, Spa, Entertainment, Child Friendly, Air Conditioner, Pet Friendly, TV, View, Private Beach, Ocean View, Balcony/Terrace, Restaurant with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Zamas Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zamas Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zamas Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zamas Hotel?

Based on the information reported by the owner or manager, the Zamas Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zamas Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zamas Hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $149
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