The Ritz-Carlton, Astana | Hotel in Astana

| 9.4 (804 Reviews) | Pet Friendly 10 Bathrooms 26 Guests

Nur-Sultan Hotel | The Ritz-Carlton, Astana

Hotel in Nur-Sultan, Astana

The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. Take a dip in our 25-yard heated indoor swimming pool, relax in our jacuzzi, separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. The spa center at Ritz Carlton Astana offers a variety of beauty treatments and massages. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property..

The Ritz-Carlton, Astana is located in Astana.

This 158 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, EV Charge Station, and several others. This is a 5 star rated property and has over 804 reviews with the average score of 9.4 . Coming to Astana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 158 Bedrooms Hotel if you want to learn more about this PetFriendly place in Astana. These details are authentic, as they are provided by our partner, booking.com.

This The Ritz-Carlton, Astana in Astana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Ritz-Carlton, Astana”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Dostyk Street 16, Astana, 010000, Kazakhstan

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Special diet meals (on request)

Kids' meals

Breakfast in the room

Fruit

Wine/Champagne

Parking

Parking

Free parking

Electric vehicle charging station

Parking on site

Private Parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Beauty services

Fitness

Fitness classes

Neck massage

Manicure

Cooking class

Sauna

Temporary art galleries

Body treatments

Walking tours

Foot massage

Live music/Performance

Themed dinners

Yoga classes

Hand massage

Body scrub

Spa/Wellness packages

Body wrap

Facial treatments

Hot tub/Jacuzzi

Makeup services

Couples' massage

Spa facilities

Back massage

Indoor pool

Full-body massage

Indoor pool (year-round)

Hair treatments

Personal trainer

Hairstyling

Massage

Fitness center

Head massage

Stand-up comedy

Tour or class about local culture

Haircut

Hair coloring

Locker rooms

Spa lounge/Relaxation area

Steam room

Pedicure

Entertainment

Board games/Puzzles

General

Elevator

Pet friendly

Smoke-free property

Designated smoking area

Non-smoking rooms

Safe

Family rooms

Heating

Air conditioning

Wifi in all areas

Facilities for disabled guests

Soundproof rooms

Guest Services

Express check-in/out

Tour desk

Business center

Dry cleaning

24-hour front desk

Pet bowls

Pet basket

ATM on site

Grocery deliveries

Suit press

Currency exchange

Room service

Private check-in/out

Car rental

Ironing service

Baggage storage

Hair/Beauty salon

Laundry

Fax/Photocopying

Meeting/Banquet facilities

Daily housekeeping

Concierge

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor furniture

Terrace

Security/Safety

CCTV outside property

Key access

Smoke alarms

Key card access

Fire extinguishers

CCTV in common areas

24-hour security

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Mobile app for room service

Cashless payment available

Delivered food covered securely

Breakfast to-go containers

Spa

Heated pool

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.89

Location:

9.58

Staff:

9.32

Facilities:

9.45

Comfort:

9.53

Cleanliness:

9.47

Georgii

Jun 26, 2025 07:00:00 AM

Review Score: 9

Russia

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Free toiletries, Shower cap, Conditioner, Shower, Hairdryer, Slippers, Toilet paper, Shampoo, Body soap, Toothbrush, Bathtub, Bathtub or shower, Walk-in shower, Toilet, Bathrobe, Towels, Private bathroom General Hardwood or parquet floors, Suit press, Laptop safe, Interconnecting room(s) available, Tile/Marble floor, Carpeted, Trash cans, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Fan, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, Quiet street view, View Kitchen Dryer, Wine glasses, Coffee machine, Electric kettle Accessibility Entire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Shower chair, Emergency cord in bathroom Entertainment & Family Services Books, DVDs or music for children Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Club Room with Club Lounge access, 1 King Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Free toiletries, Shower cap, Conditioner, Shower, Hairdryer, Slippers, Toilet paper, Shampoo, Body soap, Toothbrush, Bathtub, Bathtub or shower, Walk-in shower, Toilet, Bathrobe, Towels, Private bathroom General Hardwood or parquet floors, Suit press, Laptop safe, Interconnecting room(s) available, Tile/Marble floor, Carpeted, Trash cans, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Fan, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, View Kitchen Dryer, Wine glasses, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Books, DVDs or music for children Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite, 1 King, City view Room Type: Suite Room Size: 75 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Bidet, Free toiletries, Shower cap, Conditioner, Shower, Hairdryer, Slippers, Toilet paper, Shampoo, Body soap, Toothbrush, Bathtub, Bathtub or shower, Walk-in shower, Toilet, Bathrobe, Towels, Private bathroom General Hardwood or parquet floors, Suit press, Laptop safe, Interconnecting room(s) available, Tile/Marble floor, Carpeted, Trash cans, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Fan, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, Landmark view, View Kitchen Dryer, Wine glasses, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Books, DVDs or music for children Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive Suite with Club Lounge access, 1 King, City view Room Type: Suite Room Size: 100 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Bidet, Free toiletries, Conditioner, Slippers, Body soap, Walk-in shower, Additional bathroom, Guest bathroom, Bathtub or shower, Toilet, Bathrobe, Shampoo, Hairdryer, Toilet paper, Toothbrush, Bathtub, Shower cap, Shower, Towels, Private bathroom General Hardwood or parquet floors, Suit press, Laptop safe, Interconnecting room(s) available, Tile/Marble floor, Carpeted, Trash cans, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Fan, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Sofa, Desk, Sitting area, Dining area Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, Landmark view, View Kitchen Dryer, Electric kettle, Wine glasses, Coffee machine, Dining table Accessibility Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Books, DVDs or music for children Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Carlton Suite with Club Lounge access, 1 King, City view Room Type: Suite Room Size: 145 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Bidet, Free toiletries, Conditioner, Slippers, Body soap, Walk-in shower, Additional bathroom, Guest bathroom, Bathtub or shower, Toilet, Bathrobe, Shampoo, Hairdryer, Toilet paper, Toothbrush, Bathtub, Shower cap, Shower, Towels, Private bathroom General Hardwood or parquet floors, Suit press, Laptop safe, Interconnecting room(s) available, Tile/Marble floor, Carpeted, Trash cans, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Fan, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Dryer, Wine glasses, Kitchenware, Kitchenette, Dining table, Refrigerator, Coffee machine, Electric kettle Living Area Sofa, Desk, Sitting area, Dining area Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, Landmark view, View Accessibility Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Books, DVDs or music for children Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
The Ritz-Carlton Suite with Club Lounge access,1 King, City view Room Type: Suite Room Size: 270 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Bidet, Free toiletries, Conditioner, Slippers, Body soap, Walk-in shower, Additional bathroom, Guest bathroom, Bathtub or shower, Toilet, Bathrobe, Shampoo, Hairdryer, Toilet paper, Toothbrush, Bathtub, Shower cap, Shower, Towels, Private bathroom General Hardwood or parquet floors, Suit press, Laptop safe, Interconnecting room(s) available, Tile/Marble floor, Carpeted, Trash cans, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Fan, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Kitchen Dryer, High chair, Wine glasses, Kitchenware, Kitchenette, Dining table, Refrigerator, Coffee machine, Electric kettle Living Area Sofa, Desk, Sitting area, Dining area Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, Landmark view, View Accessibility Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Books, DVDs or music for children Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Club Room with Club Lounge access, 2 Queen Room Type: Twin Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Guest bathroom, Free toiletries, Conditioner, Shower, Hairdryer, Slippers, Toilet paper, Shampoo, Toothbrush, Bathtub, Bathtub or shower, Body soap, Toilet, Bathrobe, Towels, Private bathroom Media & Technology Telephone, Pay-per-view channels, Satellite channels, Flat-screen TV, TV, Cable channels General Laptop safe, Tile/Marble floor, Carpeted, Trash cans, Key card access, Hypoallergenic, Iron, Heating, Air conditioning, Smoke Alarm, Ironing facilities Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk View View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Queen Room with Two Queen Beds Room Type: Twin Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Guest bathroom, Free toiletries, Conditioner, Shower, Hairdryer, Slippers, Toilet paper, Shampoo, Toothbrush, Bathtub, Bathtub or shower, Body soap, Toilet, Bathrobe, Towels, Private bathroom Media & Technology Telephone, Pay-per-view channels, Satellite channels, Flat-screen TV, TV, Cable channels General Laptop safe, Tile/Marble floor, Carpeted, Trash cans, Key card access, Hypoallergenic, Iron, Heating, Air conditioning, Smoke Alarm, Ironing facilities Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock Kitchen Dryer, Wine glasses, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room Amenities Feather pillow, Adapter, Non-feather pillow, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Grand Deluxe Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Chocolate/Cookies, Bottle of water Bathroom Free toiletries, Shower cap, Conditioner, Shower, Hairdryer, Slippers, Toilet paper, Shampoo, Body soap, Toothbrush, Bathtub, Bathtub or shower, Walk-in shower, Toilet, Bathrobe, Towels, Private bathroom General Suit press, Laptop safe, Tile/Marble floor, Carpeted, Key card access, Safe, Hypoallergenic, Iron, Heating, Air conditioning, Soundproof, Smoke Alarm, Ironing facilities Media & Technology Telephone, Pay-per-view channels, Satellite channels, iPod dock, Flat-screen TV, TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk, Sitting area Bedroom Walk-in closet, Childrens' cribs, Linens, Wardrobe or closet, Alarm clock View City view, Landmark view, View Kitchen Dryer, Wine glasses, Coffee machine, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Books, DVDs or music for children Room Amenities Adapter, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this The Ritz-Carlton, Astana pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Ritz-Carlton, Astana?

Check-in time for The Ritz-Carlton, Astana starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Ritz-Carlton, Astana have a swimming pool?

Yes, this The Ritz-Carlton, Astana has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Astana?

Best-rates for the The Ritz-Carlton, Astana starts from $214 per night with includes Oceanfront, Sports/Activities, Internet, Toiletries, Child Friendly, Wheelchair Accessible, Ocean View, Transportation/Shuttle, Fireplace/Heating, Pet Friendly, Pool, Spa, Hot Tub, Designated Smoking Area, Security/Safety, Private Pool, Restaurant, View, Wellness Facilities, Breakfast, Air Conditioner, Parking, EV Charge Station, Business Services, Bar, Laundry, Balcony/Terrace, Accessibility, Guest Services, Entertainment with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is The Ritz-Carlton, Astana a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Astana wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Astana is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Astana?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Astana indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Astana?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Ritz-Carlton, Astana are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $214

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The Ritz-Carlton, Astana | Hotel in Astana

Available rates:

Hotel in Nur-Sultan, Astana

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Entertainment & Family Services

Pool and Spa

Room Amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Entertainment & Family Services

Pool and Spa

Room Amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Entertainment & Family Services

Pool and Spa

Room Amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Entertainment & Family Services

Pool and Spa

Room Amenities

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Entertainment & Family Services