The Marco Polo | Hotel in West Mackay

| 8.6 (706 Reviews) |  1 Bathroom
West Mackay Hotel | The Marco Polo

Hotel in West Mackay

suburban hotel in mackay with free parking
along with an outdoor pool, this smoke-free hotel has concierge services and dry cleaning Self parking is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite.
weekly housekeeping is available
the marco polo offers 38 air-conditioned accommodations with coffee/tea makers and bathrobes Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

guests can surf the web using the complimentary wireless internet access Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.


recreational amenities at the hotel include an outdoor pool.

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46 Nebo Road, West Mackay, 4740, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 15.0 per stay.
Payment Policy
Crib (infant bed) fee: aud 15.0 per stay credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Donna
Nov 22, 2025 11:33:21 AM
Review Score:   6
Summary: The room was clean and had fairly recently been updated, parking was easy, location was great across the street from a lovely beach. The restaurant was not accessible, we were told it was reserved 6 months in advance so it was probably very good but disappointed that we could not eat there but there were other restaurants within walking distance.
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FAQ's

Is this The Marco Polo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Marco Polo have a swimming pool?

Yes, this The Marco Polo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Marco Polo?

Best-rates for the The Marco Polo starts from $93 per night with includes Child Friendly, Internet, Pool, Security/Safety, Bedding/Linens, Toiletries, Kitchen, Laundry, Air Conditioner, Parking, TV, Accessibility, Wellness Facilities, Guest Services with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is The Marco Polo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Marco Polo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Marco Polo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Marco Polo?

Based on the information reported by the owner or manager, the The Marco Polo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Marco Polo?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Marco Polo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $93
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