The Crossroads Hotel, Westlands | Hotel in Nairobi

| 8.4 (594 Reviews) | Pet Friendly 9 Bathrooms 20 Guests

Westlands Hotel | The Crossroads Hotel, Westlands

Hotel in Westlands, Nairobi

Located in Nairobi, 1.1 miles from Nairobi National Museum, The Crossroads Hotel, Westlands provides accommodations with a shared lounge, free private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Some rooms will provide you with a kitchenette with a microwave and a toaster. All guest rooms include a closet. The breakfast offers buffet, à la carte or Full English/Irish options. Popular points of interest near The Crossroads Hotel, Westlands include Kumbu Kumbu Art Gallery, Eden Square Office Block and Habitat for Humanity Kenya. Wilson Airport is 5 miles away..

The Crossroads Hotel, Westlands is located in Nairobi.

This 54 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Guest Services, and several others. This is a 3 star rated property and has over 594 reviews with the average score of 8.4 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 54 Bedrooms Hotel if you want to learn more about this PetFriendly place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This The Crossroads Hotel, Westlands in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Crossroads Hotel, Westlands”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Crossroads Plaza Westlands Road, Nairobi, 00100, Kenya

Amenities

Air Conditioner

Parking

Pet Friendly

Designated Smoking Area

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Breakfast in the room

Kid-friendly buffet

Special diet meals (on request)

Fruit

Snack bar

Restaurant

Kids' meals

Parking

Free parking

Parking

Private Parking

Accessible parking

Parking on site

Activities

Tour or class about local culture

Walking tours

Full-body massage

Spa facilities

Happy hour

Spa/Wellness packages

Game drives

Massage

Couples' massage

Entertainment

Board games/Puzzles

General

Air conditioning

Family rooms

Smoke-free property

Non-smoking rooms

Designated smoking area

Pet friendly

Wifi in all areas

Safe

Elevator

Guest Services

Currency exchange

Laundry

Shuttle service

Meeting/Banquet facilities

Private check-in/out

Packed lunches

Fax/Photocopying

Concierge

Suit press

Baggage storage

Shared lounge/TV area

Dry cleaning

Babysitting/Child services

Room service

Airport shuttle

24-hour front desk

Shuttle service (additional charge)

Express check-in/out

Business center

Airport shuttle (additional charge)

Ironing service

Daily housekeeping

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Terrace

Security/Safety

Security alarm

Smoke alarms

CCTV in common areas

24-hour security

CCTV outside property

Fire extinguishers

Key card access

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Delivered food covered securely

Thermometers for guests provided by property

Face masks for guests available

First aid kits available

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Mobile app for room service

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are allowed and free.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.6

Location:

8.67

Staff:

9.12

Facilities:

8.3

Comfort:

8.77

Cleanliness:

8.75

Donna

Aug 28, 2025 07:00:00 AM

Review Score: 8

Australia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great location, staff welcoming, exceptionally clean and comfortable. Our second time in Westlands enjoyed our stay.

Negative: Breakfast. Minimal selection and sometimes food wasn’t refilled or had run out despite open til 10am.

Summary: Enjoyed our 6 night stay. Great location. Highly Recommend.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Queen Room Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower General Carbon monoxide detector, Air conditioning, Interconnecting room(s) available, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Dining area, Desk View City view, View, Quiet street view Bedroom Linens, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Food & Drink Bottle of water Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Exclusive services Concierge services, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior King Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Bathrobe, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower General Carbon monoxide detector, Air conditioning, Carpeted, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Refrigerator, Electric kettle, Dryer Living Area Dining area, Sitting area, Desk View City view, View Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Food & Drink Bottle of water Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Exclusive services Concierge services, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
King Studio Room Type: Studio Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Bathrobe, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower General Carbon monoxide detector, Air conditioning, Carpeted, Fire extinguisher, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Dryer, Kitchenware, Toaster, Electric kettle, Dining table, Microwave, Refrigerator, Kitchenette Living Area Dining area, Sitting area, Sofa, Desk View City view, View Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Exclusive services Concierge services, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Double Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower General Carbon monoxide detector, Air conditioning, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Dining area, Sitting area, Desk View City view, View Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Food & Drink Bottle of water Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Exclusive services Concierge services, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Twin Room Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower General Carbon monoxide detector, Air conditioning, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Electric kettle Living Area Dining area, Sitting area, Desk View City view, View Bedroom Linens, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Food & Drink Bottle of water Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Exclusive services Concierge services, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Comfort Triple Room with Shower Room Type: Triple Room Size: 34 m² 3 Twin bed(s) Bed 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Bathrobe, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower General Carbon monoxide detector, Air conditioning, Carpeted, Fire extinguisher, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Kitchenware, Toaster, Electric kettle, Dining table, Microwave, Refrigerator, Kitchenette Living Area Dining area, Sitting area, Sofa, Desk View City view, View Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Exclusive services Concierge services, Complimentary access to conference room/business areas Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Family Suite Room Type: Family Room Size: 56 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Additional bathroom, Bathrobe, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Guest bathroom, Shower General Carbon monoxide detector, Air conditioning, Carpeted, Interconnecting room(s) available, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Dryer, Kitchenware, Toaster, Electric kettle, Dining table, Microwave, Refrigerator, Kitchenette Living Area Dining area, Sitting area, Sofa, Desk View City view, View Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Room Amenities Socket near the bed, Non-feather pillow Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Suite Room Type: Suite Room Size: 56 m² 1 Twin bed(s) Bed 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Toilet, Additional bathroom, Bathrobe, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Guest bathroom, Shower General Carbon monoxide detector, Air conditioning, Carpeted, Ironing facilities, Private entrance, Safe, Smoke Alarm, Key card access, Iron, Trash cans Media & Technology Streaming service (like Netflix), Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Wine glasses, Dryer, Kitchenware, Toaster, Electric kettle, Dining table, Microwave, Refrigerator, Kitchenette Living Area Dining area, Sitting area, Sofa, Desk View City view, View Bedroom Linens, Childrens' cribs, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Entertainment & Family Services Board games/puzzles Room Amenities Socket near the bed Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this The Crossroads Hotel, Westlands pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Crossroads Hotel, Westlands?

Check-in time for The Crossroads Hotel, Westlands starts counting from 2:00 PM and check-out is until 12:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Crossroads Hotel, Westlands have a swimming pool?

No, this The Crossroads Hotel, Westlands does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Crossroads Hotel, Westlands?

Best-rates for the The Crossroads Hotel, Westlands starts from $62 per night with includes Guest Services, Child Friendly, Laundry, Pet Friendly, TV, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Internet, Business Services, Breakfast, Air Conditioner, Parking, Designated Smoking Area, Sports/Activities, Entertainment, Transportation/Shuttle, Spa, Restaurant, Bar with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is The Crossroads Hotel, Westlands a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Crossroads Hotel, Westlands wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Crossroads Hotel, Westlands has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Crossroads Hotel, Westlands?

Based on the information reported by the owner or manager, the The Crossroads Hotel, Westlands indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Crossroads Hotel, Westlands?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Crossroads Hotel, Westlands are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $62

Price Details

You will be redirected to

Hot Deal - It has been viewed 92 times today

Not the right fit? Check out our other properties in Westlands

Places to Stay Near Westlands, Nairobi

Sort by

Most Popular

Most Popular
Highest Price
Lowest Price
Highest Rating
Lowest Rating

City view ｜2 Bedroom & Study｜Gym & Poolnn

From US $60

Pet Friendly

10.0 (2 Reviews)

Apartment

City view ｜2 Bedroom & Study｜Gym & Poolnn

Pet Friendly
Pool
TV

The Crossroads Hotel, Westlands | Hotel in Nairobi

Available rates:

Hotel in Westlands, Nairobi

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Entertainment & Family Services

Food & Drink

Room Amenities

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Entertainment & Family Services

Food & Drink

Room Amenities

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Entertainment & Family Services

Room Amenities

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Entertainment & Family Services

Food & Drink

Room Amenities

Safety features

Exclusive services

Physical distancing

Cleanliness & disinfection

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View