The Benson Hotel | Hotel in Cairns

| 8.3 (1659 Reviews) |  7 Bathrooms  18 Guests
Cairns Central Business District Hotel | The Benson Hotel

Hotel in Cairns Central Business District, Cairns

Officially opening our doors on July 1, 2021, The Benson Hotel has taken over a previous hotel. The property has been given new life from its external facade, through the lobby, to the deco-inspired restaurant and bar on level three, overlooking the city skyline. Existing guest rooms have experienced a stage one refresh with new carpet, curtains, paint, and 55" smart TVs in the bathrooms, with furnishing to be refurbished in stage two over the coming months. Located in the heart of the central business district, The Benson Hotel is a 5-minute walk from the Convention Center, Reef Casino, reef departure terminals, Esplanade Lagoon, and Promenade. Free WiFi is included. For a more active time, go canoeing or horseback riding. Make your own unique tour of the area with a rented bicycle or car. Return to a favorite drink at the bar, open Tuesday–Saturday. The Benson Bar & Restaurant is a combination of relaxation and sophistication, offering an array of cocktails, modern dining, and local delicacies. Breakfast is available from 6:30 a.m. to 10 a.m. every day. The bar opens from 3 p.m. until late on Friday and Saturday, with the restaurant serving meals from 4 p.m. to 8 p.m. It also offers outdoor seating to enjoy the tropical climate..

The Benson Hotel is located in Cairns.

This 101 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Accessibility, Business Services, and several others. This is a 4 star rated property and has over 1659 reviews with the average score of 8.3 . Coming to Cairns and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 101 Bedrooms Hotel if you want to learn more about this PetFriendly place in Cairns. These details are authentic, as they are provided by our partner, booking.com.

This The Benson Hotel in Cairns is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Benson Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Cnr Spence & Grafton Streets, Cairns, 4870, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • BarBar
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
ParkingParking
  • Private ParkingPrivate Parking
  • ParkingParking
  • Parking on siteParking on site
  • Parking garageParking garage
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
  • Raised toiletRaised toilet
ActivitiesActivities
  • Horseback ridingHorseback riding
  • CyclingCycling
  • SnorkelingSnorkeling
  • CanoeingCanoeing
  • FishingFishing
  • HikingHiking
  • DivingDiving
  • Live sports events (broadcast)Live sports events (broadcast)
  • Evening entertainmentEvening entertainment
  • Happy hourHappy hour
  • Live music/PerformanceLive music/Performance
GeneralGeneral
  • Air conditioningAir conditioning
  • Designated smoking areaDesignated smoking area
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Dry cleaningDry cleaning
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Ironing serviceIroning service
  • Car rentalCar rental
  • Baggage storageBaggage storage
  • LaundryLaundry
  • ConciergeConcierge
  • Tour deskTour desk
  • Business centerBusiness center
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
  • Outdoor poolOutdoor pool
  • Sun deckSun deck
  • GardenGarden
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Process in place to check health of guestsProcess in place to check health of guests
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment availableCashless payment available
  • Mobile app for room serviceMobile app for room service
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool
  • Rooftop poolRooftop pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note that for bookings of 10 rooms or more, different policies or procedures apply. please contact the property in advance, using the contact details found on the booking confirmation, please note that there is a 1.5% surcharge when you pay with visa or mastercard and 2% when using amex when you pay with a credit card at the hotel's reception desk. the hotel requests an incidental deposit of $50 per night, during your stay (as a deposit or an authorization on your card) for any incidental charges, any credit will be refunded on departure.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.15
Location:
9.12
Staff:
8.88
Facilities:
8.41
Comfort:
8.83
Cleanliness:
8.75
Steve
Apr 22, 2026 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Nice clean rooms, and the location is great 👍
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Terrace Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Iron, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

City view, Mountain view, View, Pool view

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Benson Suite
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet, Bathrobe, Shower cap

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Iron, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Balcony

Kitchen

Microwave, Electric kettle, Dining table, Refrigerator, Wine glasses

Living Area

Sofa, Dining area, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

Mountain view, City view, River view, View, Pool view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard Accessible Room
Room Type: Double
Room Size: 22 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Iron

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

View

Accessibility

Accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Raised toilet, Entire unit located on ground floor

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard King Room
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Iron, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

View

Accessibility

Toilet with grab rails, Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room
Room Type: Family
Room Size: 22 m2
2 Queen bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Iron, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Queen Room with Views
Room Type: Family
Room Size: 22 m2
2 Queen bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Iron, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

City view, Mountain view, View, River view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior King Room with Views
Room Type: Family
Room Size: 22 m2
1 King bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Iron, Carpeted

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Refrigerator, Electric kettle

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

City view, Mountain view, View, River view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Pool and Spa

Pool towels

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this The Benson Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Benson Hotel?

Check-in time for The Benson Hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Benson Hotel have a swimming pool?

Yes, this The Benson Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Benson Hotel?

Best-rates for the The Benson Hotel starts from $148 per night with includes Parking, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Restaurant, Kitchen, Laundry, Pool, Ocean View, Oceanfront, Accessibility, Business Services, Bar, Child Friendly, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Guest Services, Entertainment, Breakfast, View, Security/Safety, Internet with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is The Benson Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Benson Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Benson Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Benson Hotel?

Based on the information reported by the owner or manager, the The Benson Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Benson Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Benson Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $148
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