Shangri-La Tokyo | Hotel in Tokyo

| 9.6 (613 Reviews) | 1 Bathroom

Hotel in Marunouchi, Tokyo

This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
shangri-la tokyo offers 200 air-conditioned accommodations with dvd players and minibars Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

this tokyo hotel provides complimentary wired and wireless internet access Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

a 24-hour health club and complimentary bicycles are featured at the hotel An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center..

Marunouchi Trust Tower Main, Tokyo, 100-8283, Japan

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower/tub combination

Designer toiletries

Bathrobes

Toothbrush and toothpaste

Towels

Hair dryer

Bidet

Private bathroom

Bedroom

Down comforter

Hypo-allergenic bedding

Bed sheets

Pillow-top mattress

Premium bedding

Air conditioning

Rollaway/extra beds (surcharge)

Pillow menu

Free cribs/infant beds

Recycling

Turndown service

Desk

Safe

Slippers

Eco-friendly cleaning products used

Individually furnished

In-room massage

Phone

Soundproofing

Iron/ironing board

LED light bulbs

Breakfast

1 bar

2 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 7843 per person

24-hour room service

Coffee/tea maker

Electric kettle

Minibar

Free bottled water

Refrigerator

Espresso maker

Parking

Height restrictions apply for onsite parking

Wheelchair-accessible parking and van parking available

Self parking on site (JPY 6000 per day)

Valet parking on site (JPY 8000 per day)

Limited onsite parking

Airport shuttle at scheduled times, on request

Electric car charging station on site

Area shuttle (surcharge)

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Wheelchair-accessible public washroom

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Wheelchair-accessible parking

Stair-free path to entrance

Wheelchair-accessible van parking

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible business center

Well-lit path to entrance

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Steam room

Full-service spa

Hot tub

Free bicycle rentals

Sauna

24-hour fitness center

Indoor pool

Lifeguards on site

Entertainment

Premium channels

DVD player

Digital channels

42-inch flat-screen TV

General

24-hour business center

Meeting rooms

Conference space

Front-desk safe

Elevator

Free newspapers in lobby

Banquet hall

Malay

Arabic

French

Hindi

English

Italian

German

Chinese (Mandarin)

Japanese

Korean

Chinese (Cantonese)

Designated smoking areas (fines apply)

Guest Services

Children's books

In-room child care (surcharge)

DVD player

Refrigerator

Laundry facilities

Children's dinnerware

Children's games

Rollaway/extra beds (surcharge)

Children's toys

Indoor pool

Free cribs/infant beds

Soundproofed rooms

Luggage storage

Tour/ticket assistance

Turndown service

Daily housekeeping

Wedding services

24-hour front desk

Laundry facilities

Dry cleaning service

Concierge services

Multilingual staff

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Lifeguards on site

Spa

Body wraps

Steam room

Massage - Swedish

Couples treatment room(s)

Body treatments

Massage - prenatal

Detox wraps

Hot tub

Massage - hot stone

Spa open daily

Facials

Massage/treatment rooms

Aromatherapy

Sauna

Body scrubs

5 treatment rooms

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 16

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for jpy 22770.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately jpy 7843 per person airport shuttle fee: jpy 3100 per person (one-way) self parking fee: jpy 6000 per day valet parking fee: jpy 8000 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 22770.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Daniel

Mar 11, 2026 06:19:10 PM

Review Score: 10

Summary: Our stay at Shangri-La Tokyo was truly delightful. Every member of the team we encountered was exceptionally kind, attentive, and genuinely caring. The level of hospitality throughout the hotel was remarkable. The check-in at the Horizon Club was particularly smooth and welcoming. It felt very special, and the staff were incredibly thoughtful with our family. Our 4-year-old daughter even received a small gift, which made the moment even more memorable for her. The room was spacious and beautifully appointed, offering a lovely view that made our stay even more enjoyable. If there is one small point for improvement, it would be the bed comfort, which could perhaps be a bit softer. Aside from that minor detail, everything else about the stay was excellent. Overall, it was a very pleasant experience, and we truly appreciated the kindness and professionalism of the entire team.

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Room Arrangement

Room Info	Facilities
Shangri-La Suite Room Size: 1615 square feet m² 1 King Bed	General Square meters - 150, Number of bedrooms - 1, Garden view, Ping - 45, Square feet - 1615, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Premier Suite, 1 King Bed Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Horizon Club Deluxe Imperial Garden View King Room Size: 538 square feet m² 1 King Bed	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Presidential Suite Room Size: 2896 square feet m² 1 King Bed	General Ping - 81, Square feet - 2896, Number of bedrooms - 1, Garden view, Square meters - 269, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Horizon Club, Premier Room, 1 King Bed Room Size: 732 square feet m² 1 King Bed	General Square feet - 732, Number of bedrooms - 1, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Horizon Club, Deluxe Room, 2 Twin Beds Room Size: 538 square feet m² 2 Twin Beds	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 732 square feet m² 1 King Bed	General Executive level room, Square feet - 732, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Deluxe Room, 2 Twin Beds Room Size: 538 square feet m² 2 Twin Beds	General Square meters - 50, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Extra bed count 1, Bed count minimum 2, City view, Portable bathtub seat, Bed count maximum 2
Deluxe Imperial Garden View 2 Twins Room Size: 538 square feet m² 2 Twin Beds	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Square meters - 50, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Portable bathtub seat
Deluxe Imperial Garden View 1 King Room Size: 538 square feet m² 1 King Bed	General Square meters - 50, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Portable bathtub seat
Horizon Club, Deluxe Room, 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Room, 1 King Bed Room Size: 732 square feet m² 1 King Bed	General Square feet - 732, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Horizon Club Deluxe Imperial Garden View Twin Room Size: 538 square feet m² 2 Twin Beds	General Square meters - 50, Ping - 15, Square feet - 538, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Suite, 2 Twin Beds Room Size: 1292 square feet m² 2 Twin Beds	General Square meters - 120, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Shangri-La Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Tokyo have a swimming pool?

Yes, this Shangri-La Tokyo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Tokyo?

Best-rates for the Shangri-La Tokyo starts from $915 per night with includes Bedding/Linens, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Air Conditioner, Parking, Designated Smoking Area, Business Services, Sports/Activities, Laundry, Pool, TV, Accessibility, Wellness Facilities, Guest Services, Hot Tub, Wheelchair Accessible, Transportation/Shuttle, Spa, Restaurant, Bar, Toiletries, Eco Friendly with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Shangri-La Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Tokyo?

Based on the information reported by the owner or manager, the Shangri-La Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Tokyo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Tokyo are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $915