Shangri-La Tokyo | Hotel in Tokyo

| 9.0 (243 Reviews) | Pet Friendly 9 Bathrooms 36 Guests

Hotel in Marunouchi, Tokyo

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently located right next to JR Tokyo Station. Aside from a 20-yard heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an private bathroom. A mini-bar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service..

Shangri-La Tokyo is located in Tokyo.

This 182 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Breakfast, and several others. This is a 5 star rated property and has over 243 reviews with the average score of 9 . Coming to Tokyo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 182 Bedrooms Hotel if you want to learn more about this PetFriendly place in Tokyo. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Tokyo in Tokyo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Tokyo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi, , Tokyo, 100-8283, Japan

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Kids' meals

Restaurant

Breakfast in the room

Wine/Champagne

Parking

Parking

Parking on site

Accessible parking

Parking garage

Activities

Personal trainer

Live music/Performance

Spa facilities

Indoor pool

Steam room

Fitness classes

Foot bath

Massage

Fitness center

Locker rooms

Spa/Wellness packages

Bike tours

Cooking class

Fitness

Walking tours

Hot tub/Jacuzzi

Sauna

Indoor pool (year-round)

General

Facilities for disabled guests

Designated smoking area

Soundproof rooms

Elevator

Non-smoking rooms

Safe

Smoke-free property

Air conditioning

Heating

Guest Services

Meeting/Banquet facilities

Ironing service

Express check-in/out

Car rental

Airport shuttle (additional charge)

Valet parking

Dry cleaning

Private check-in/out

Shuttle service (additional charge)

Suit press

Daily housekeeping

Shuttle service

Fax/Photocopying

Currency exchange

Laundry

Airport shuttle

Room service

Baggage storage

Concierge

Business center

Pet bowls

Lockers

24-hour front desk

Internet

Wifi

Free Wifi

Internet

Security/Safety

Key card access

24-hour security

Fire extinguishers

CCTV outside property

Security alarm

Smoke alarms

CCTV in common areas

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Physical distancing in dining areas

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

First aid kits available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Swimming pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel, please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied, as of 01 january 2019, the property will be entirely nonsmoking, "children under 4 years old are not allowed in the pool facility. children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities", please contact the property in advance of your stay to check the availability of dog-friendly rooms. additional charges may apply, please note that the property can only accommodate pets with a maximum weight of 15 kg or less.an accommodation tax per person, per night is not included in the price and must be paid at the property, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

7.99

Location:

9.37

Staff:

9.42

Facilities:

9.08

Comfort:

9.49

Cleanliness:

9.48

Susan

Jun 13, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: A stunning hotel in a great location to make the most of Tokyo.

Summary: A great but expensive hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Imperial Garden View Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View Garden view, View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Premier King Room Room Type: Double Room Size: 68 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Deluxe Imperial Garden View King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View Garden view, View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Deluxe King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Deluxe Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Executive Suite Room Type: Double Room Size: 68 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk Bedroom Walk-in closet, Childrens' cribs, Wardrobe or closet, Linens, Alarm clock View View, Quiet street view, City view Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Sofa bed, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Horizon Club Deluxe King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Horizon Club Deluxe Imperial Garden View King Room Room Type: Double Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator
Horizon Club Deluxe Imperial Garden View Twin Room Room Type: Twin Room Size: 50 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Guest bathroom, Bathrobe, Conditioner, Bathtub or shower, Shower cap, Toothbrush, Toilet paper, Hairdryer, Shower, Bathtub, Slippers, Towels, Bidet, Toilet, Free toiletries, Shampoo, Body soap General Ironing facilities, Laptop safe, Key card access, Carpeted, Iron, Private entrance, Safe, Smoke Alarm, Soundproof, Air conditioning, Heating Media & Technology TV, Mobile hotspot device, Pay-per-view channels, Flat-screen TV, iPod dock, Radio, Telephone, Streaming service (like Netflix) Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Electric kettle, Wine glasses, Refrigerator, Coffee machine Living Area Sitting area, Sofa, Desk View View, Quiet street view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs, Alarm clock Entertainment & Family Services Books, DVDs or music for children, Baby safety gates, Board games/puzzles Room Amenities Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Yukata Accessibility Accessible by elevator

FAQ's

Is this Shangri-La Tokyo pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Tokyo?

Check-in time for Shangri-La Tokyo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Tokyo have a swimming pool?

Yes, this Shangri-La Tokyo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Tokyo?

Best-rates for the Shangri-La Tokyo starts from $973 per night with includes Private Pool, Accessibility, Transportation/Shuttle, Sports/Activities, Child Friendly, Air Conditioner, Business Services, Wellness Facilities, Bar, Guest Services, Entertainment, Restaurant, Hot Tub, Pet Friendly, Pool, Designated Smoking Area, Security/Safety, Spa, Fireplace/Heating, Internet, Laundry, Parking, Wheelchair Accessible, Breakfast with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Shangri-La Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Tokyo?

Based on the information reported by the owner or manager, the Shangri-La Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Tokyo?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Tokyo are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $973

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Shangri-La Tokyo | Hotel in Tokyo

Available rates:

Hotel in Marunouchi, Tokyo

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Entertainment & Family Services

Room Amenities

Accessibility

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Entertainment & Family Services

Room Amenities

Accessibility

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Entertainment & Family Services

Room Amenities

Accessibility

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Entertainment & Family Services

Room Amenities

Accessibility

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Living Area

View

Bedroom

Entertainment & Family Services

Room Amenities

Accessibility

Food & Drink

Bathroom

General

Media & Technology

Services

Activities