Serras Andorra | Hotel in Soldeu

| 9.2 (423 Reviews) |  3 Bathrooms  29 Guests
Incles Hotel | Serras Andorra

Hotel in Incles, Soldeu

Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails..

Serras Andorra is located in Soldeu.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, TV, and several others. This is a 5 star rated property and has over 423 reviews with the average score of 9.2 . Coming to Soldeu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this PetFriendly place in Soldeu. These details are authentic, as they are provided by our partner, booking.com.

This Serras Andorra in Soldeu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serras Andorra”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera General, Soldeu, AD100, Andorra

Amenities

ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Special diet meals (on request)Special diet meals (on request)
  • FruitFruit
  • BarBar
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • RestaurantRestaurant
  • Snack barSnack bar
  • Kids' mealsKids' meals
ParkingParking
  • Accessible parkingAccessible parking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
  • Parking garageParking garage
  • Electric vehicle charging stationElectric vehicle charging station
ActivitiesActivities
  • CyclingCycling
  • Walking toursWalking tours
  • HikingHiking
  • Body treatmentsBody treatments
  • Fitness centerFitness center
  • Facial treatmentsFacial treatments
  • Neck massageNeck massage
  • SaunaSauna
  • Head massageHead massage
  • Game roomGame room
  • Couples' massageCouples' massage
  • FitnessFitness
  • PlaygroundPlayground
  • SkiingSkiing
  • Live music/PerformanceLive music/Performance
  • MassageMassage
  • Back massageBack massage
  • Full-body massageFull-body massage
  • Bike toursBike tours
  • SpaSpa
  • Kids' clubKids' club
  • Beauty servicesBeauty services
  • Foot massageFoot massage
  • Indoor poolIndoor pool
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • SafeSafe
  • Family roomsFamily rooms
  • Wifi in all areasWifi in all areas
  • ElevatorElevator
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • HeatingHeating
Guest ServicesGuest Services
  • ConciergeConcierge
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Ironing serviceIroning service
  • Currency exchangeCurrency exchange
  • Private check-in/outPrivate check-in/out
  • Suit pressSuit press
  • Packed lunchesPacked lunches
  • Room serviceRoom service
  • LaundryLaundry
  • Tour deskTour desk
  • Car rentalCar rental
  • Express check-in/outExpress check-in/out
  • LockersLockers
  • 24-hour front desk24-hour front desk
  • Shuttle serviceShuttle service
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Valet parkingValet parking
  • Dry cleaningDry cleaning
  • Fax/PhotocopyingFax/Photocopying
  • Babysitting/Child servicesBabysitting/Child services
  • Shared lounge/TV areaShared lounge/TV area
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
SkiingSkiing
  • Ski schoolSki school
  • Ski rental on siteSki rental on site
  • Ski pass vendorSki pass vendor
  • Ski storageSki storage
  • Ski-in, ski-out accessSki-in, ski-out access
SpaSpa
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Children under 2 years old can stay for free in the room. all requests are subject to the room category. meals or extra services required are not included and should be paid at the hotel, parking fees are eur 25 per day, per car. we require advance booking. please contact the property directly, during the high season period from december 19 to – january 5, we require 100% deposit prepayment in advance upon booking. from january 29th to february 28th we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation, the new years eve gala dinner is mandatory for all guests staying on 31 december, prices are not included in the accommodation. events team will contact you in order to pre-book, when booking 7 rooms or more, different policies and additional supplements may apply, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.65
Location:
8.75
Staff:
9.62
Facilities:
9.36
Comfort:
9.59
Cleanliness:
9.6
Arlene
Jun 30, 2026 07:00:00 AM
Review Score:   10
United Arab Emirates
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Beautiful property with amazing team.
Negative: The breakfast on the weekdays in June was a bit limited, but i understand its a low season and on the weekends they extended it.
Summary: Totally recommended - big rooms, great service.
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Family Room
Room Type: Quad
Room Size: 42 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Deluxe Family Room

Bathroom

Bathtub, Free toiletries, Bathrobe

Outdoors

Balcony

Living Area

Desk

Media & Technology

Cable channels

Bedroom

Wardrobe or closet

Food & Drink

Bottle of water
Deluxe Double Room with Balcony
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Tea/Coffee maker, Bottle of water

Outdoors

Balcony

Bathroom

Free toiletries, Bathrobe

Media & Technology

Cable channels

General

Interconnecting room(s) available

Bedroom

Wardrobe or closet, Childrens' cribs
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
Junior Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Outdoors

Balcony

Bathroom

Private bathroom, Free toiletries, Bathrobe

Media & Technology

Cable channels

Bedroom

Wardrobe or closet, Childrens' cribs
Superior Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Superior Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe

Living Area

Desk

Bedroom

Wardrobe or closet, Childrens' cribs
Deluxe Double Room
Room Type: Triple
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe

Living Area

Desk

Media & Technology

Cable channels

Bedroom

Wardrobe or closet, Childrens' cribs
Family Suite
Room Type: Suite
Room Size: 80 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Family Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Private bathroom, Bathtub, Bathtub or shower

Outdoors

Balcony

Media & Technology

Cable channels

General

Interconnecting room(s) available

Bedroom

Wardrobe or closet
Family Room
Room Type: Quad
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Family Room

Bathroom

Bathtub, Free toiletries, Bathrobe

Media & Technology

Cable channels

Bedroom

Wardrobe or closet, Childrens' cribs

Food & Drink

Bottle of water
Penthouse Apartment
Room Type: Suite
Room Size: 100 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Penthouse Apartment

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Additional bathroom, Towels, Hairdryer, Conditioner, Guest bathroom, Body soap, Shampoo, Free toiletries, Slippers, Bathrobe, Private bathroom, Toilet paper, Bathtub or shower, Shower, Toilet, Shower cap

General

Safe, Iron, Laptop safe, Air conditioning, Key card access, Hardwood or parquet floors, Soundproof, Carbon monoxide detector, Trash cans, Hypoallergenic, Key access, Smoke Alarm, Heating

Media & Technology

TV, Telephone, Cable channels, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dining table, Electric kettle, Microwave, Kitchenette, Coffee machine, Refrigerator, Wine glasses

Outdoors

Balcony

Living Area

Desk, Sitting area, Dining area, Sofa

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock, Childrens' cribs

View

View, Mountain view

Room amenities

Adapter, Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

FAQ's

Is this Serras Andorra pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Serras Andorra?

Check-in time for Serras Andorra starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Serras Andorra have a swimming pool?

Yes, this Serras Andorra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Serras Andorra?

Best-rates for the Serras Andorra starts from $236 per night with includes Parking, Pool, TV, Wheelchair Accessible, Private Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Skiing, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Serras Andorra a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Serras Andorra wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Serras Andorra is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Serras Andorra?

Based on the information reported by the owner or manager, the Serras Andorra indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Serras Andorra?

Based on the information reported by the owner or manager, details for the cancellation policy for the Serras Andorra are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $236
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