Palazzo Firenze by Baglioni Hotels & Resorts | Hotel in Florence

| 9.1 (223 Reviews) |   Pet Friendly  12 Bathrooms  32 Guests
Santa Croce Hotel | Palazzo Firenze by Baglioni Hotels & Resorts

Hotel in Santa Croce, Florence

A 5-star hotel set in an 18th-century building, Relais Santa Croce is one of the most luxurious, stylish and elegant properties in the historic center of Florence. It is located between the Santa Croce Basilica and the Cathedral. The hotel blends modern details and a classic décor. On arrival you can admire frescoed ceilings, and a comfortable and elegant lounge. There is also a music room where aperitifs and entertainment activities take place. High-quality comforts play an essential role in all rooms, which come with antique furniture and fine fabrics. Some rooms offer a plasma-screen TV, walk-in closet, and a bathroom with rain shower, and sauna or Turkish bath. WiFi is free throughout. The restaurant serves simple, tasty dishes, made from seasonal ingredients and you can enjoy the award-winning Pinchiorri winery on site. Fresh produce is bought daily from the historic Sant'Ambrogio Market, just 1312 feet away. Relais Santa Croce, By Baglioni Hotels' staff can assist you with tour bookings, restaurant and museum reservations, and theater or concert tickets..

Palazzo Firenze by Baglioni Hotels & Resorts is located in Florence.

This 26 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, TV, Accessibility, and several others. This is a 5 star rated property and has over 223 reviews with the average score of 9.1 . Coming to Florence and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 26 Bedrooms Hotel if you want to learn more about this PetFriendly place in Florence. These details are authentic, as they are provided by our partner, booking.com.

This Palazzo Firenze by Baglioni Hotels & Resorts in Florence is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Palazzo Firenze by Baglioni Hotels & Resorts”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Via Ghibellina 87, Florence, 50122, Italy

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Fruit
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
  • Kid-friendly buffet
  • Restaurant
Parking
  • Parking garage
  • Electric vehicle charging station
  • Private Parking
  • Parking
Activities
  • Head massage
  • Walking tours
  • Themed dinners
  • Full-body massage
  • Hand massage
  • Back massage
  • Happy hour
  • Tour or class about local culture
  • Cooking class
  • Neck massage
  • Couples' massage
  • Temporary art galleries
  • Evening entertainment
  • Cycling
  • Foot massage
  • Live sports events (broadcast)
  • Live music/Performance
  • Massage
General
  • Pet friendly
  • Family rooms
  • Soundproof rooms
  • Safe
  • Smoke-free property
  • Wifi in all areas
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Elevator
Guest Services
  • 24-hour front desk
  • Airport shuttle
  • Tour desk
  • Shuttle service (additional charge)
  • Pet bowls
  • Meeting/Banquet facilities
  • Ironing service
  • Babysitting/Child services
  • Car rental
  • Daily housekeeping
  • Private check-in/out
  • Shuttle service
  • Packed lunches
  • Valet parking
  • Pet basket
  • Fax/Photocopying
  • Laundry
  • Room service
  • Baggage storage
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Dry cleaning
  • Concierge
  • Suit press
  • Express check-in/out
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor fireplace
Security/Safety
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are allowed upon request and charges may apply.
The property accepts pets up to a maximum weight of 15 kg, at an extra fee of eur 50, when booking more than 5 rooms, different policies and additional supplements may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
Codice Identificativo Nazionale (CIN): IT048017A12EKX2XD2

Reviews

Value for money:
8.49
Location:
9.4
Staff:
9.75
Facilities:
9.02
Comfort:
9.6
Cleanliness:
9.47
Dirk
Aug 18, 2025 07:00:00 AM
Review Score:   10
Belgium
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

Media & Technology

Telephone
Grand Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Media & Technology

Telephone
Junior Suite
Room Type: Suite
Room Size: 42 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Junior Suite

Media & Technology

Telephone

Bathroom

Private bathroom

Bedroom

Childrens' cribs
Suite
Room Type: Suite
Room Size: 46 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Media & Technology

Telephone

Bathroom

Private bathroom

Bedroom

Childrens' cribs
Superior Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet, Free toiletries, Bidet, Slippers, Bathrobe, Private bathroom, Toilet paper, Body soap, Hairdryer, Towels, Toothbrush, Shower cap, Shower, Conditioner, Bathtub or shower, Shampoo

Media & Technology

TV, Flat-screen TV

General

Heating, Smoke Alarm, Air conditioning

Living Area

Desk

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

View

Quiet street view
De Pepi Presidential Suite
Room Type: Suite
Room Size: 91 m2
1 King bed(s) Bed
1 Sofa bed Bed
De Pepi Presidential Suite

Bathroom

Bathtub, Shower, Private bathroom

Living Area

Desk

Bedroom

Childrens' cribs
Da Verrazzano Royal Suite
Room Type: Quad
Room Size: 168 m2
1 King bed(s) Bed
Da Verrazzano Royal Suite

Bathroom

Bathtub, Shower

Bedroom

Childrens' cribs
Family Room
Room Type: Suite
Room Size: 70 m2
2 King bed(s) Bed

Media & Technology

Telephone

Bedroom

Childrens' cribs
Junior Suite with Balcony
Room Type: Suite
Room Size: 37 m2
1 Queen bed(s) Bed
Junior Suite with Balcony

Media & Technology

Telephone

Bathroom

Private bathroom
Two-Bedroom Suite
Room Type: Suite
Room Size: 260 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Bathtub, Shower, Private bathroom

General

Interconnecting room(s) available

Bedroom

Childrens' cribs

FAQ's

Is this Santa Croce hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Santa Croce hotel?

Check-in time for Santa Croce hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Santa Croce hotel have a swimming pool?

No, this Santa Croce hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Croce hotel?

Best-rates for the Santa Croce hotel starts from $608 per night with includes EV Charge Station, Business Services, Sports/Activities, Entertainment, Transportation/Shuttle, Fireplace/Heating, Guest Services, Parking, Child Friendly, Laundry, TV, Accessibility, Security/Safety, Wellness Facilities, Restaurant, Bar, Breakfast, Internet, Air Conditioner, Pet Friendly with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Santa Croce hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Croce hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Croce hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Croce hotel?

Based on the information reported by the owner or manager, the Santa Croce hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Croce hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Santa Croce hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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US $608
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