Novotel Suites Hanoi | Hotel in Hanoi

| 9.0 (231 Reviews) |  1 Bathroom
Dich Vong Hau Hotel | Novotel Suites Hanoi

Hotel in Dich Vong Hau, Hanoi

family-friendly hotel with bars and a 24-hour fitness center
an outdoor pool, a restaurant, and 3 bars/lounges are available at this hotel Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite.
housekeeping is available on request
novotel suites hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

this hanoi hotel provides complimentary wired and wireless internet access Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


an outdoor pool and a children's pool are on site Other recreational amenities include a 24-hour fitness center.

the recreational activities listed below are available either on site or nearby; fees may apply

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5 Duy Tan Street, Hanoi, Vietnam

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Bathrobes
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Shampoo
  • Eco-friendly toiletries
  • Bathtub or shower
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Free cribs/infant beds
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Bulk dispenser for toiletries
  • Water-efficient showers only
  • Recycling
  • Eco-friendly cleaning products provided
  • Restaurant dining guide
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
  • Slippers
Breakfast
  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: VND 520000 for adults and VND 260000 for children
  • 24-hour room service
  • 3 bars/lounges
  • 1 restaurant
  • Microwave
  • Refrigerator
  • Cookware/dishes/utensils
  • Free minibar (some items)
  • Kitchenette
  • Free bottled water
  • Electric kettle
Parking
  • Free self parking on site
  • Limited onsite parking
  • Airport shuttle on request
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free RV/bus/truck parking on site
Accessibility
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outlet shopping
  • Children's pool
  • Outdoor pool
  • 24-hour fitness center
  • Playground
Entertainment
  • LCD TV
  • Cable channels
General
  • Meeting rooms - 3
  • Conference space (1938 square feet)
  • Computer station
  • Business center
  • Banquet hall
  • Water dispenser
  • Elevator
  • Front-desk safe
  • French
  • Vietnamese
  • Spanish
  • Chinese (Mandarin)
  • Korean
  • Italian
  • English
  • Japanese
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Vegetarian dining options
  • No plastic soda bottles
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • At least 80% organic food
  • Reusable cups only
  • Vegan dining options
  • Double-glazed windows
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • No plastic water bottles
  • Biodegradable coffee stirrers
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Reusable tableware only
  • No plastic coffee stirrers
Guest Services
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Babysitting (surcharge)
  • Microwave
  • Refrigerator
  • Playground
  • Children's pool
  • Children's toys
  • Supervised childcare (surcharge)
  • Children's games
  • Snack bar/deli
  • Kitchenette
  • Free cribs/infant beds
  • Free children's club
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Change of towels (on request)
  • Multilingual staff
  • Porter/bellhop
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Rooftop terrace
  • Vegetable garden
  • Garden
  • Outdoor furniture
  • Pool umbrellas

Policies

Check-in
Check-in start time: 2 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 15 years old or younger stays free when using existing bedding. rollaway/extra beds are available for vnd 981750.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately vnd 520000 for adults and vnd 260000 for children airport shuttle fee: vnd 1150000 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: vnd 1150000 (one-way), (up to 15 years old) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: vnd 981750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Jun 30, 2025 01:18:59 PM
Review Score:   8
Summary: Arrived early and was able to check in. Process is fast and service is good. Front desk staff is very helpful. Room is clean and housekeeping does a good job maintaining that level of cleanliness every day. Good breakfast spread and service is once again good. Lunch at the cafe and dinner at the rooftop bar is so-so. There are better options away from the hotel that is cheaper and of better quality.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Apartment, 1 Bedroom
Room Size: 534 square feet m2
2 Twin Beds
Executive Apartment, 1 Bedroom

General

Square feet - 534, Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, Number of bedrooms - 1, Number of living rooms 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Deluxe Studio, 2 Twin Beds
Room Size: 452 square feet m2
2 Twin Beds
Deluxe Studio, 2 Twin Beds

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Private bathroom, Espresso maker, Ping - 12.70, Bed count minimum 2, City view, Bed count maximum 2
Executive Apartment, 2 Bedrooms
Room Size: 775 square feet m2
2 Double Beds
Executive Apartment, 2 Bedrooms

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 775, Number of bedrooms - 2, Ping - 22, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Washing machine, Private bathroom, Square meters - 72, Espresso maker, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2
Penthouse, 2 Bedrooms
Room Size: 676 square feet m2
2 Double Beds
Penthouse, 2 Bedrooms

General

Ping - 19, Number of living rooms 0, Square meters - 63, Square feet - 676, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, Number of bathrooms - 2, Bed count minimum 2, City view, Bed count maximum 2
Superior Studio, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Superior Studio, 1 King Bed

General

Square meters - 32, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 344, Ping - 9.67, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Apartment, 1 Bedroom, Terrace
Room Size: 534 square feet m2
1 Double Bed
Executive Apartment, 1 Bedroom, Terrace

General

Square feet - 534, Private bathroom, Square meters - 50, No rollaway/extra beds, Ping - 15, Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Apartment, 1 Bedroom
Room Size: 517 square feet m2
1 King Bed
Executive Apartment, 1 Bedroom

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 517, Number of bedrooms - 1, Square meters - 48, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Washing machine, Private bathroom, Espresso maker, Separate sitting area, Ping - 14.53, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Studio, 1 King Bed
Room Size: 452 square feet m2
1 King Bed
Deluxe Studio, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair accessible, Ping - 12.7, Extra bed count 1, Square feet - 452, Number of bathrooms - 1, Square meters - 42, Private bathroom, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Novotel Suites Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Suites Hanoi?

Check-in time for Novotel Suites Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Suites Hanoi have a swimming pool?

Yes, this Novotel Suites Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Suites Hanoi?

Best-rates for the Novotel Suites Hanoi starts from $86 per night with includes Parking, Pool, TV, Child Friendly, Wheelchair Accessible, Breakfast, Kitchen, Laundry, Accessibility, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Business Services, Sports/Activities, Guest Services, Internet with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Novotel Suites Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Suites Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Suites Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Suites Hanoi?

Based on the information reported by the owner or manager, the Novotel Suites Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Suites Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Suites Hanoi are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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