Motto By Hilton Tulum | Hotel in Tulum

| 8.1 (987 Reviews) | Pet Friendly 9 Bathrooms 23 Guests

Hotel in Zama, Tulum

Located in Tulum, 2.5 miles from Tulum Archeological Site, Motto By Hilton Tulum provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Guests can have a drink at the bar. At the hotel, each room has a desk. Guest rooms at Motto By Hilton Tulum are equipped with a flat-screen TV with cable channels and a safety deposit box. Guests at the accommodation can enjoy an à la carte or an American breakfast. At Motto By Hilton Tulum you'll find a restaurant serving American, Italian and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. Languages spoken at the reception include English and Spanish. Tulum Bus station is 1.6 miles from the hotel, while Parque Nacional Tulum is 1.6 miles away. Tulum International Airport is 25 miles from the property..

Motto By Hilton Tulum is located in Tulum.

This 114 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 987 reviews with the average score of 8.1 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 114 Bedrooms Hotel if you want to learn more about this PetFriendly place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Motto By Hilton Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Motto By Hilton Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Coba Avenue south sin nombre street, Tulum, 77760, Mexico

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Restaurant

Coffee house on site

Special diet meals (on request)

Kids' meals

Parking

Accessible parking

Parking on site

Electric vehicle charging station

Private Parking

Parking garage

Free parking

Parking

Accessibility

Visual aids (Braille)

Wheelchair accessible

Toilet with grab rails

Activities

Yoga classes

Happy hour

Live sports events (broadcast)

Spa lounge/Relaxation area

Personal trainer

Locker rooms

Fitness center

Fitness

Spa/Wellness packages

Fitness classes

Temporary art galleries

Entertainment

Board games/Puzzles

General

Elevator

Air conditioning

Smoke-free property

Designated smoking area

Non-smoking rooms

Pet friendly

Soundproof rooms

Facilities for disabled guests

Safe

Wifi in all areas

Convenience store on site

Hypoallergenic room available

Guest Services

Suit press

Pet bowls

Packed lunches

24-hour front desk

Tour desk

Laundry

Daily housekeeping

Private check-in/out

Dry cleaning

Concierge

Pet basket

Baggage storage

Hair/Beauty salon

Express check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Outdoor pool (year-round)

Outdoor furniture

Sun deck

Outdoor pool

Security/Safety

Smoke alarms

24-hour security

CCTV in common areas

Key card access

Fire extinguishers

CCTV outside property

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

First aid kits available

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Physical distancing rules followed

Spa

Swimming pool

Beach chairs/Loungers

Pool with view

Infinity pool

Pool bar

Beach umbrellas

Rooftop pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

Please note that pets will incur an additional charge of usd 45 +tax per day, per pet, breakfast-inclusive rates consist of breakfast for adults and up to 2 children aged up to 5 years.guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 009007007357/2025

Reviews

Value for money:

8.14

Location:

8.36

Staff:

8.75

Facilities:

8.49

Comfort:

8.71

Cleanliness:

8.35

Ann

May 20, 2026 07:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Queen Room Room Type: Double Room Size: 15 m² 1 Queen bed(s) Bed	Internet Internet facilities Bathroom Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Alarm clock View Garden view, Inner courtyard view Accessibility Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels
Queen Room with Mobility/Hearing Accessible 3X3 Shower Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Internet Internet facilities Bathroom Walk-in shower, Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Alarm clock Accessibility Hearing accessible, Entire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink, Shower chair, Roll-in shower, Adapted bath, Toilet with grab rails, Accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels View Inner courtyard view
Flex Room with One Queen Wall Bed Room Type: Double Room Size: 15 m² 1 Sofa bed Bed	Internet Internet facilities Bathroom Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels View Inner courtyard view
Queen Room with Roof Top Access Room Type: Double Room Size: 15 m² 1 Queen bed(s) Bed	Internet Internet facilities Bathroom Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels View Inner courtyard view
Flex Room with One Queen Wall Bed and Roof Top Access Room Type: Double Room Size: 15 m² 1 Sofa bed Bed	Internet Internet facilities Bathroom Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Alarm clock View Garden view, Inner courtyard view Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels
Room with Bunk Beds-One Twin Bed over One Queen Bed Room Type: Triple Room Size: 16 m² 1 Bunk bed Bed	Internet Internet facilities Bathroom Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels View Inner courtyard view
Room with Bunk Beds-One Twin Bed over One Queen Bed and Roof Top Access Room Type: Triple Room Size: 16 m² 1 Bunk bed Bed	Internet Internet facilities Bathroom Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Alarm clock View Garden view, Inner courtyard view Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels
Family Suite Room Type: Suite Room Size: 32 m² 1 Twin bed(s) Bed 2 Queen bed(s) Bed	Internet Internet facilities Bathroom Additional bathroom, Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk Services Wake-up service Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack, Non-feather pillow, Socket near the bed Pool and Spa Rooftop pool, Pool towels View Inner courtyard view
Junior Queen Suite Room Type: Suite Room Size: 32 m² 1 Queen bed(s) Bed	Internet Internet facilities Bathroom Additional bathroom, Conditioner, Free toiletries, Shampoo, Hairdryer, Toilet, Towels, Private bathroom, Body soap, Toilet paper, Shower General Air conditioning, Ironing facilities, Iron, Smoke Alarm, Key access, Privacy curtain, Heating, Safe, Key card access, Trash cans, Interconnecting room(s) available Media & Technology Telephone, Flat-screen TV, TV, Radio, Cable channels Kitchen Dryer, Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Linens, Alarm clock View Garden view, Inner courtyard view Accessibility Accessible by elevator, Upper floors accessible by elevator Room amenities Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Clothes rack, Sofa bed Pool and Spa Rooftop pool, Pool towels

FAQ's

Is this Motto By Hilton Tulum pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Motto By Hilton Tulum?

Check-in time for Motto By Hilton Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Motto By Hilton Tulum have a swimming pool?

Yes, this Motto By Hilton Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Motto By Hilton Tulum?

Best-rates for the Motto By Hilton Tulum starts from $92 per night with includes View, Wheelchair Accessible, Accessibility, Security/Safety, Wellness Facilities, Pool, Designated Smoking Area, Ocean View, Balcony/Terrace, Spa, Guest Services, Breakfast, Internet, Air Conditioner, Oceanfront, Sports/Activities, Restaurant, Bar, Entertainment, Child Friendly, Laundry, EV Charge Station, Parking, Pet Friendly with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Motto By Hilton Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Motto By Hilton Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Motto By Hilton Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Motto By Hilton Tulum?

Based on the information reported by the owner or manager, the Motto By Hilton Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Motto By Hilton Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Motto By Hilton Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $92

Price Details

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Motto By Hilton Tulum | Hotel in Tulum

Hotel in Zama, Tulum

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Internet

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Internet

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Accessibility

Room amenities

Pool and Spa

View

Internet

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Accessibility

Room amenities

Pool and Spa

View

Internet

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Accessibility

Room amenities

Pool and Spa

View

Internet

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

View

Accessibility

Room amenities

Pool and Spa

Internet

Bathroom

General

Media & Technology

Kitchen

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Room amenities

Pool and Spa

View