Mayan Secret Hotel Boutique | Hotel in Chetumal

| 8.3 (65 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Chetumal Hotel | Mayan Secret Hotel Boutique

Hotel in Chetumal

Offering rooms with hot tub, a swimming pool, a garden and spa treatments, the Mayan Secret Hotel Boutique is located 10 minutes’ drive from Chetumal Town Center. The air-conditioned rooms offer seating area, mini-bar and TV. The bathrooms also feature a shower. Free Wi-Fi is available in reception. This property is 15 minutes’ drive from the Bacalar Lagoon and from the Cenote Azul. The Kohulnich archaeological site is 20 minutes’ drive away and the Chetumal International Airport is 3.7 mi away..

Mayan Secret Hotel Boutique is located in Chetumal.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Oceanfront, and several others. This is a 4 star rated property and has over 65 reviews with the average score of 8.3 . Coming to Chetumal and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this PetFriendly place in Chetumal. These details are authentic, as they are provided by our partner, booking.com.

This Mayan Secret Hotel Boutique in Chetumal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mayan Secret Hotel Boutique”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Carretera Chetumal a Bacalar KM 9.5, Chetumal, 77900, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Snack bar
  • Breakfast in the room
Parking
  • Private Parking
  • Free parking
  • Parking on site
  • Accessible parking
  • Parking
Accessibility
  • Raised toilet
  • Wheelchair accessible
Activities
  • Open-air bath
  • Public Bath
  • Hot tub/Jacuzzi
  • Fitness
  • Fitness center
  • Themed dinners
  • Spa facilities
  • Couples' massage
  • Sauna
  • Full-body massage
  • Massage
  • Spa
General
  • Chapel/Shrine
  • Designated smoking area
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • Safe
  • Air conditioning
  • Pet friendly
Guest Services
  • Shared lounge/TV area
  • Shuttle service
  • Room service
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Business center
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Terrace
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Picnic area
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Key access
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Shallow end
  • Infinity pool
  • Beach chairs/Loungers
  • Pool with view
  • Swimming pool
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.09
Location:
8.08
Staff:
9.2
Facilities:
8.3
Comfort:
8.83
Cleanliness:
8.64
charlie
Jul 30, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The staff was exceptional, especially Javier, who was incredibly attentive and helpful. We appreciated the seclusion of the property, as well as the spacious room and comfortable bed.
Negative: Pool
Summary: Great staff! Thank you Javier.
See All Reviews

Room Arrangement

Room Info Facilities
Master Suite Room with Two Queen Beds with Hot Tub
Room Type: Double
Room Size: 47 m2
2 Queen bed(s) Bed
Master Suite Room with Two Queen Beds with Hot Tub

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bathtub, Spa tub, Toilet paper, Toilet, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Bathrobe, Conditioner

General

Ironing facilities, Fire extinguisher, Trash cans, Mosquito net, Key access, Tile/Marble floor, Fan, Safe, Air conditioning, Iron

Media & Technology

TV, Flat-screen TV

Activities

Hot tub

Outdoors

Balcony, Terrace, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area

Bedroom

Walk-in closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Inner courtyard view, Pool view, Garden view, View

Services

Executive lounge access

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor, Upper floors accessible by stairs only

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
junior Suite Room with King bed with Hot Tub
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
junior Suite Room with King bed with Hot Tub

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Bathtub, Spa tub, Toilet paper, Toilet, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Bathrobe, Conditioner

General

Ironing facilities, Fire extinguisher, Trash cans, Mosquito net, Key access, Tile/Marble floor, Fan, Safe, Air conditioning, Iron

Media & Technology

TV, Flat-screen TV

Activities

Hot tub

Outdoors

Balcony, Terrace, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area

Bedroom

Walk-in closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Inner courtyard view, Pool view, Garden view, View

Services

Executive lounge access

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor, Upper floors accessible by stairs only

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Room
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Fire extinguisher, Trash cans, Mosquito net, Key access, Tile/Marble floor, Fan, Safe, Air conditioning, Iron

Media & Technology

TV, Flat-screen TV

Outdoors

Balcony, Terrace, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area

Bedroom

Walk-in closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Inner courtyard view, Pool view, Garden view, View

Services

Executive lounge access

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Queen Room with Two Queen Beds
Room Type: Double
Room Size: 35 m2
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Body soap, Bathtub or shower, Toilet paper, Bathrobe, Shower, Hairdryer, Towels, Free toiletries, Private bathroom, Shampoo, Toilet, Conditioner

General

Ironing facilities, Fire extinguisher, Trash cans, Mosquito net, Key access, Tile/Marble floor, Fan, Safe, Air conditioning, Iron

Media & Technology

TV, Flat-screen TV

Outdoors

Balcony, Terrace, Outdoor dining area, Outdoor furniture, Patio

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area

Bedroom

Walk-in closet, Childrens' cribs, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Inner courtyard view, Pool view, Garden view, View

Services

Executive lounge access

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Pool and Spa

Pool with a view, Pool towels

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Mayan Secret Hotel Boutique pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mayan Secret Hotel Boutique?

Check-in time for Mayan Secret Hotel Boutique starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mayan Secret Hotel Boutique have a swimming pool?

Yes, this Mayan Secret Hotel Boutique has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mayan Secret Hotel Boutique?

Best-rates for the Mayan Secret Hotel Boutique starts from $138 per night with includes Balcony/Terrace, Security/Safety, Restaurant, Hot Tub, Air Conditioner, View, Oceanfront, Transportation/Shuttle, Business Services, Spa, Guest Services, Pool, TV, Wheelchair Accessible, Sports/Activities, Entertainment, Breakfast, Child Friendly, Parking, Pet Friendly, Designated Smoking Area, Accessibility, Wellness Facilities, Internet, Ocean View with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Mayan Secret Hotel Boutique a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mayan Secret Hotel Boutique wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mayan Secret Hotel Boutique is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mayan Secret Hotel Boutique?

Based on the information reported by the owner or manager, the Mayan Secret Hotel Boutique indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mayan Secret Hotel Boutique?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mayan Secret Hotel Boutique are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $138
You will be redirected to  
Hot Deal - It has been viewed 133 times today
Not the right fit? Check out our other properties in Chetumal
|
10.0 (6 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
|
10.0 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
10.0 (5 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • Security/Safety
|
10.0 (3 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
10.0 (61 Reviews)
Villa
  • Air Conditioner
  • Parking
  • Pet Friendly
|
10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
|
10.0 (2 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
10.0 (5 Reviews)
Cottage
  • Air Conditioner
  • Parking
  • Pet Friendly