Masutomi Ryokan | Hotel in Hakone

| 9.4 (561 Reviews) |  8 Bathrooms  34 Guests
Yumoto Hotel | Masutomi Ryokan

Hotel in Yumoto, Hakone

Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free. The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests. Drink vending machines can be used. The property is a 25-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier. Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant..

Masutomi Ryokan is located in Hakone.

This 11 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Balcony/Terrace, and several others. This is a 3 star rated property and has over 561 reviews with the average score of 9.4 . Coming to Hakone and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 11 Bedrooms Hotel if you want to learn more about this PetFriendly place in Hakone. These details are authentic, as they are provided by our partner, booking.com.

This Masutomi Ryokan in Hakone is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Masutomi Ryokan”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Yumoto 656, Hakone, 250-0311, Japan

Amenities

Air ConditionerAir Conditioner
ParkingParking
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Wellness FacilitiesWellness Facilities
Guest ServicesGuest Services
HeatingHeating
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Parking on siteParking on site
  • Private ParkingPrivate Parking
  • ParkingParking
  • Free parkingFree parking
ActivitiesActivities
  • Public BathPublic Bath
  • Hot spring bathHot spring bath
GeneralGeneral
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • HeatingHeating
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • SafeSafe
Guest ServicesGuest Services
  • Vending machine (drinks)Vending machine (drinks)
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note there is no elevator at the property, guests arriving after 20:00 must inform the property in advance. contact details can be found on the booking confirmation, the booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification, guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival, luggage storage is available before check-in except for the following hours: 11:30 to 14:30. luggage storage is not available after check-out, in order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the special requests box when booking.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, guests must check in by 18:00 to eat dinner at this property. guests checking in after this time may not be served dinner, and no refund will be given, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
9
Location:
9.28
Staff:
9.66
Facilities:
9.29
Comfort:
9.46
Cleanliness:
9.5
Tomos
Apr 24, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Staying in a traditional ryokan was a unique experience. You have to roll with it a bit as it's not comparable to a more modern hotel, but if you're willing to do that you're in for a treat.
Negative: Things like not having your own bathroom would put me off normally, but you have to accept the experience on its own terms. The food was excellent but if we'd stayed longer we would have liked the opportunity to opt out of the evening meal, so that we could try other places in the area.
See All Reviews

Room Arrangement

Room InfoFacilities
Japanese-Style Room with Shared Bathroom
Room Type: Quad
Room Size: 13 m2
3 Futon bed(s) Bed
Japanese-Style Room with Shared Bathroom

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Shared bathroom, Free toiletries, Hairdryer, Toilet paper, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Room amenities

Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Superior Room with Tatami Area and Shared Bathroom
Room Type: Quad
Room Size: 23 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed
Superior Room with Tatami Area and Shared Bathroom

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Shared bathroom, Free toiletries, Hairdryer, Toilet paper, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

Room amenities

Yukata

Safety features

Air purifiers
Twin Room with Tatami Area and Shared Bathroom
Room Type: Twin
Room Size: 26 m2
2 Twin bed(s) Bed
Twin Room with Tatami Area and Shared Bathroom

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Shared bathroom, Free toiletries, Hairdryer, Toilet paper, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

Room amenities

Yukata

Safety features

Air purifiers
Deluxe Room with Tatami Area and Shared Bathroom
Room Type: Quad
Room Size: 26 m2
2 Twin bed(s) Bed
2 Futon bed(s) Bed
Deluxe Room with Tatami Area and Shared Bathroom

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Shared bathroom, Free toiletries, Hairdryer, Toilet paper, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

Room amenities

Yukata

Safety features

Air purifiers
Deluxe Twin Room with Tatami Area and Open-Air Bath
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed
Deluxe Twin Room with Tatami Area and Open-Air Bath

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

Room amenities

Yukata

Hot Spring

Open-air bath

Safety features

Air purifiers
Japanese-Style Economy Twin Room
Room Type: Twin
Room Size: 13 m2
2 Futon bed(s) Bed

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Shared bathroom, Free toiletries, Hairdryer, Toilet paper, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

Room amenities

Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Japanese-Style Superior Room
Room Type: Family
Room Size: 33 m2
5 Futon bed(s) Bed
Japanese-Style Superior Room

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Shared bathroom, Free toiletries, Hairdryer, Toilet paper, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Room amenities

Tatami (traditional Japanese flooring), Yukata

Safety features

Air purifiers
Beat COVID-19 plan - Japanese-Style Room with Shared Bathroom
Room Type: Quad
Room Size: 13 m2
4 Futon bed(s) Bed

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Free toiletries, Hairdryer, Toilet paper, Toothbrush

Kitchen

Refrigerator, Electric kettle

Room amenities

Yukata

Safety features

Air purifiers
Beat COVID-19 plan - Japanese-Style Economy Twin Room
Room Type: Twin
Room Size: 13 m2
2 Futon bed(s) Bed

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Free toiletries, Hairdryer, Toilet paper, Toothbrush

Kitchen

Refrigerator, Electric kettle

Room amenities

Yukata

Safety features

Air purifiers
Beat COVID-19 plan - Twin Room with Tatami Area and Shared Bathroom
Room Type: Twin
Room Size: 26 m2
2 Twin bed(s) Bed

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Free toiletries, Hairdryer, Toilet paper, Toothbrush

Kitchen

Refrigerator, Electric kettle

Room amenities

Yukata

Safety features

Air purifiers
Quadruple Room with Private External Bathroom
Room Type: Quad
4 Futon bed(s) Bed

General

Air conditioning, Safe, Heating, Trash cans, Key access

Media & Technology

TV, Flat-screen TV

Bathroom

Towels, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Toothbrush, Toilet

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area

Room amenities

Tatami (traditional Japanese flooring), Yukata

Hot Spring

Open-air bath

Safety features

Air purifiers

FAQ's

Is this Masutomi Ryokan pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Masutomi Ryokan? 

Check-in time for Masutomi Ryokan starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Masutomi Ryokan have a swimming pool? 

No, this Masutomi Ryokan does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Masutomi Ryokan? 

Best-rates for the Masutomi Ryokan starts from $182 per night with includes Air Conditioner, Parking, Balcony/Terrace, Security/Safety, Wellness Facilities, Guest Services, Heating, Hot Tub, Internet, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Masutomi Ryokan a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Masutomi Ryokan wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Masutomi Ryokan has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Masutomi Ryokan? 

Based on the information reported by the owner or manager, the Masutomi Ryokan indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Masutomi Ryokan? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Masutomi Ryokan are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.