Mandarin Oriental, Shenzhen | Hotel in Shenzhen

| 9.1 (34 Reviews) |  11 Bathrooms  33 Guests
Futian Hotel | Mandarin Oriental, Shenzhen

Hotel in Futian, Shenzhen

Attractively set in the Futian District district of Shenzhen, Mandarin Oriental, Shenzhen is located 1.8 miles from Shenzhen Stadium, 1.9 miles from Shenzhen Civic Center and 2.1 miles from Civic Center Station. The property is around 2.8 miles from Shenzhen Convention & Exhibition Centre, 4.7 miles from Shenzhen Railway Station Luohu and 7 miles from He Xiangning Art Museum. Guests can enjoy Cantonese and French dishes at the restaurant or have a drink at the bar. Certain rooms have a kitchen with a fridge and a minibar. Guests at the hotel can enjoy a buffet breakfast. Mandarin Oriental, Shenzhen offers an indoor pool. Speaking English, Cantonese and Chinese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Happy Valley Theme Park is 7.3 miles from the accommodation, while Shenzhen North Railway Station is 10 miles from the property. Shenzhen Bao'an International Airport is 21 miles away..

Mandarin Oriental, Shenzhen is located in Shenzhen.

This 178 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Wheelchair Accessible, Accessibility, and several others. This is a 5 star rated property and has over 34 reviews with the average score of 9.1 . Coming to Shenzhen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 178 Bedrooms Hotel if you want to learn more about this PetFriendly place in Shenzhen. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Shenzhen in Shenzhen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Shenzhen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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UpperHills Block A, No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong, China, Shenzhen, 518038, China

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Private Pool
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Fruit
Parking
  • Parking
  • Parking on site
  • Parking garage
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Fitness
  • Fitness classes
  • Sauna
  • Massage
  • Indoor pool (year-round)
  • Spa facilities
  • Yoga classes
  • Spa/Wellness packages
  • Fitness center
  • Spa
  • Spa lounge/Relaxation area
  • Indoor pool
General
  • Facilities for disabled guests
  • Heating
  • Air conditioning
  • Elevator
  • Safe
  • Non-smoking rooms
Guest Services
  • 24-hour front desk
  • Room service
  • Dry cleaning
  • Daily housekeeping
  • Strollers
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Laundry
  • Ironing service
  • Express check-in/out
  • Lockers
  • Invoice provided
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Security alarm
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Mobile app for room service
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.08
Location:
8.96
Staff:
8.54
Facilities:
8.96
Comfort:
9.19
Cleanliness:
8.98
Rayan
Sep 27, 2025 07:00:00 AM
Review Score:   10
Saudi Arabia
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Fantastic facility
Negative: All was awesome, just the WiFi
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Triple
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Key card access, Fire extinguisher, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, City view

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack
Skyline View Twin Room
Room Type: Twin
Room Size: 63 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Key card access, Fire extinguisher, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, City view

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack
Premier View Twin Room
Room Type: Twin
Room Size: 76 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher, Key card access, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, City view

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack
Club Skyline View King Room
Room Type: Triple
Room Size: 70 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher, Key card access, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Landmark view, View, City view

Services

Executive lounge access, Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services
Club Skyline View Twin Room
Room Type: Twin
Room Size: 76 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Key card access, Fire extinguisher, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Landmark view, View, City view

Services

Executive lounge access, Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services
Deluxe View Suite
Room Type: Suite
Room Size: 114 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher, Key card access, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, Landmark view, City view

Services

Executive lounge access, Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services
Skyline View Suite
Room Type: Suite
Room Size: 114 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Key card access, Fire extinguisher, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, Landmark view, City view

Services

Executive lounge access, Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services
Oriental Suite
Room Type: Suite
Room Size: 190 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher, Key card access, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, Landmark view, City view

Services

Executive lounge access, Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services
Mandarin Suite
Room Type: Suite
Room Size: 190 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Key card access, Fire extinguisher, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

Mountain view, View, Landmark view, City view

Services

Executive lounge access, Wake-up service

Bedroom

Childrens' cribs, Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Concierge services
Presidential Suite
Room Type: Suite
Room Size: 400 m2
1 King bed(s) Bed
1 Sofa bed Bed

Kitchen

Kitchen

Bedroom

Childrens' cribs
Premier View King Room
Room Type: Triple
Room Size: 70 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathrobe, Slippers, Private bathroom, Toilet paper, Toothbrush, Body soap, Towels, Hairdryer, Conditioner, Toilet, Bathtub or shower, Shower cap, Walk-in shower, Shower, Shampoo, Bidet, Free toiletries, Bathtub

General

Key access, Soundproof, Air conditioning, Hardwood or parquet floors, Trash cans, Safe, Carpeted, Smoke Alarm, Interconnecting room(s) available, Fire extinguisher, Key card access, Lockers

Media & Technology

Telephone, iPad, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Refrigerator, Wine glasses, Dining table, Coffee machine, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

View

View, City view

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Emergency cord in bathroom

Room Amenities

Pajamas, Socket near the bed, Clothes rack

FAQ's

Is this Mandarin Oriental, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Shenzhen?

Check-in time for Mandarin Oriental, Shenzhen starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Shenzhen have a swimming pool?

Yes, this Mandarin Oriental, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Shenzhen?

Best-rates for the Mandarin Oriental, Shenzhen starts from $417 per night with includes Pool, Wheelchair Accessible, Accessibility, Business Services, Guest Services, Air Conditioner, Parking, Security/Safety, Fireplace/Heating, Child Friendly, Kitchen, Laundry, Bar, Toiletries, Private Pool, Wellness Facilities, Spa, Restaurant with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Mandarin Oriental, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, the Mandarin Oriental, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Shenzhen are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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