Mandarin Oriental, Santiago | Hotel in Santiago

| 9.2 (1356 Reviews) | Pet Friendly 16 Bathrooms 40 Guests

Santiago Hotel | Mandarin Oriental, Santiago

Hotel in Santiago

A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available. Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens. Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays. Located 1.1 mi from Manquehue Metro Station and within 1640 feet from Parque Arauco Shopping Mall and Luxury District..

Mandarin Oriental, Santiago is located in Santiago.

This 308 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 1356 reviews with the average score of 9.2 . Coming to Santiago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 308 Bedrooms Hotel if you want to learn more about this PetFriendly place in Santiago. These details are authentic, as they are provided by our partner, booking.com.

This Mandarin Oriental, Santiago in Santiago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mandarin Oriental, Santiago”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Av Kennedy, 4601, Santiago, 756 0994, Chile

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Kids' meals

Restaurant

Kid-friendly buffet

Special diet meals (on request)

Wine/Champagne

Snack bar

Parking

Accessible parking

Parking on site

Parking

Electric vehicle charging station

Free parking

Parking garage

Private Parking

Activities

Golf course (within 2 miles)

Massage

General

Air conditioning

Designated smoking area

Hypoallergenic room available

Pet friendly

Family rooms

Smoke-free property

Heating

Elevator

Paid Wifi

Facilities for disabled guests

Safe

Wifi in all areas

Soundproof rooms

Non-smoking rooms

Guest Services

Tour desk

Room service

Dry cleaning

24-hour front desk

Airport shuttle (additional charge)

Currency exchange

Pet bowls

Pet basket

Meeting/Banquet facilities

Business center

Shuttle service

Suit press

Laundry

Airport shuttle

Baggage storage

Fax/Photocopying

Daily housekeeping

Babysitting/Child services

Private check-in/out

Packed lunches

Concierge

Ironing service

Shuttle service (additional charge)

Invoice provided

Internet

Internet

Wifi

Outdoors

Terrace

Outdoor furniture

Outdoor pool (seasonal)

Garden

Outdoor pool

Sun deck

Security/Safety

CCTV outside property

Fire extinguishers

Smoke alarms

24-hour security

CCTV in common areas

Key card access

Security alarm

Key access

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Face masks for guests available

First aid kits available

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Process in place to check health of guests

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Mobile app for room service

Contactless check-in/out

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

In order to offer better service and facilities, the property is currently renovating the spa, so the services are limited. we offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. we apologize for any inconvenience it may cause and thank you in advance for your understanding, please contact the property to clarify any questions that may arise.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.62

Location:

9.46

Staff:

9.39

Facilities:

9.34

Comfort:

9.55

Cleanliness:

9.54

Joy

Sep 30, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe View King Room Room Type: Triple Room Size: 52 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Heating, Soundproof, Ironing facilities, Carpeted, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Alarm clock Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Club Room King Room Type: Triple Room Size: 52 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Heating, Soundproof, Ironing facilities, Carpeted, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk Bedroom Wardrobe or closet, Alarm clock View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Terrace Suite Room Type: Suite Room Size: 81 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Interconnecting room(s) available, Heating, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Outdoors Terrace, Balcony, Outdoor furniture Living Area Sitting area, Desk, Sofa Bedroom Wardrobe or closet, Alarm clock, Walk-in closet View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Grand Terrace Suite Room Type: Suite Room Size: 144 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Additional bathroom, Private bathroom, Conditioner, Walk-in shower General Interconnecting room(s) available, Heating, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Kitchenette, Dining table Outdoors Terrace, Balcony, Outdoor furniture Living Area Sitting area, Dining area, Desk, Sofa Bedroom Wardrobe or closet, Alarm clock, Walk-in closet View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Executive King Suite Room Type: Suite Room Size: 81 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Interconnecting room(s) available, Heating, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sitting area, Desk, Sofa Bedroom Wardrobe or closet, Alarm clock, Walk-in closet View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Club Room Twin Room Type: Twin Room Size: 52 m² 2 Twin bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Heating, Soundproof, Ironing facilities, Carpeted, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk Bedroom Wardrobe or closet, Alarm clock View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Premier Suite King Room Type: Suite Room Size: 122 m² 1 Queen bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Bathtub, Toilet paper, Body soap, Bathtub or shower, Additional bathroom, Private bathroom, Conditioner, Walk-in shower General Interconnecting room(s) available, Heating, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Activities Hot tub Kitchen Kitchenette, Dining table Living Area Sitting area, Dining area, Desk, Sofa Bedroom Wardrobe or closet, Alarm clock, Walk-in closet View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe Room King Room Type: Triple Room Size: 52 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Interconnecting room(s) available, Heating, Soundproof, Ironing facilities, Carpeted, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk Bedroom Wardrobe or closet, Alarm clock View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe Room Twin Room Type: Twin Room Size: 52 m² 2 Twin bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Interconnecting room(s) available, Heating, Soundproof, Ironing facilities, Carpeted, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk Bedroom Wardrobe or closet, Alarm clock View City view Room Amenities Fold-up bed, Feather pillow Food & Drink Bottle of water Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Executive Room King Room Type: Double Room Size: 52 m² 1 King bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Heating, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Alarm clock Food & Drink Bottle of water Room Amenities Feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Executive Room Queen Room Type: Double Room Size: 52 m² 2 Queen bed(s) Bed	Bathroom Shampoo, Free toiletries, Guest bathroom, Shower cap, Bathrobe, Slippers, Towels, Shower, Hairdryer, Body soap, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Walk-in shower General Heating, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Carbon monoxide detector, Key card access, Safe, Iron, Air conditioning Media & Technology Cable channels, Flat-screen TV, TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Alarm clock Food & Drink Bottle of water Room Amenities Feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Panoramic Suite Room Type: Suite Room Size: 141 m² 1 King bed(s) Bed	Bathroom Bathtub, Walk-in shower Living Area Sitting area, Desk
Two-Bedroom Suite Room Type: Suite Room Size: 161 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Bathroom Bathtub, Walk-in shower Living Area Sitting area, Desk

FAQ's

Is this Mandarin Oriental, Santiago pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mandarin Oriental, Santiago?

Check-in time for Mandarin Oriental, Santiago starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mandarin Oriental, Santiago have a swimming pool?

Yes, this Mandarin Oriental, Santiago has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Santiago?

Best-rates for the Mandarin Oriental, Santiago starts from $242 per night with includes Air Conditioner, View, Transportation/Shuttle, Guest Services, Child Friendly, Designated Smoking Area, EV Charge Station, Sports/Activities, Entertainment, Pool, Balcony/Terrace, Accessibility, Wellness Facilities, Restaurant, Bar, Breakfast, Internet, Parking, Pet Friendly, Wheelchair Accessible, Security/Safety, Business Services, Fireplace/Heating, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Mandarin Oriental, Santiago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Santiago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Santiago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, the Mandarin Oriental, Santiago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Santiago are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $242

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Mandarin Oriental, Santiago | Hotel in Santiago

Available rates:

Hotel in Santiago

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Room Amenities

Food & Drink

Accessibility

Physical distancing

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Room Amenities

Food & Drink

Accessibility

Physical distancing

Bathroom

General

Media & Technology

Services

Activities

Outdoors

Living Area

Bedroom

View

Room Amenities

Food & Drink

Accessibility

Physical distancing

Bathroom

General

Media & Technology

Services

Activities

Kitchen

Outdoors

Living Area

Bedroom

View

Room Amenities

Food & Drink

Accessibility

Physical distancing

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Room Amenities

Food & Drink

Accessibility

Physical distancing

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Room Amenities

Food & Drink

Accessibility