JW Marriott Surabaya | Hotel in Surabaya

Hotel in Surabaya
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
housekeeping is available on request
jw marriott surabaya offers 407 air-conditioned accommodations with minibars and safes Pillowtop beds feature down comforters and premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
this surabaya hotel provides complimentary wireless internet access Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
an outdoor pool, a children's pool, and a hot tub are on site Other recreational amenities include a health club and a sauna..
Amenities
Facility Overview
Hair dryer
Towels
Toothbrush and toothpaste
Rainfall showerhead
Bidet
Bathrobes
Designer toiletries
Separate bathtub and shower
Air conditioning
Free cribs/infant beds
Premium bedding
Pillow-top mattress
Blackout drapes/curtains
Down comforter
Rollaway/extra beds (surcharge)
Bed sheets
Safe
Laptop-friendly workspace
Connecting rooms available
In-room massage
Free newspapers
Phone
Water-efficient showers only
Energy-saving switches
Restaurant dining guide
Iron/ironing board
Window screens
LED light bulbs
Recycling
Soundproofing
Turndown service
Slippers
24-hour room service
Full breakfast available for a fee daily 6 AM–10:30 AM: IDR 469480 for adults and IDR 234740 for children
Coffee/tea in common area(s)
Free daily reception
4 restaurants and 1 coffee shop/cafe
1 bar
Free bottled water
Coffee/tea maker
Minibar
Electric kettle
24-hour pick-up airport shuttle (surcharge)
Free self parking on site
Airport shuttle on request
Free shopping center shuttle
Valet parking on site (IDR 100000 per stay)
Wheelchair-accessible parking available
24-hour train station pick-up shuttle (surcharge)
Lever door handles
Wheelchair-accessible fitness center
Low-height electrical outlets in bathroom
Wheelchair-accessible registration desk
Roll-in shower
Wheelchair-accessible parking
Grab bar in bathtub
Low-height view port in door
Wheelchair-accessible path of travel
Transfer shower
Wheelchair-accessible pool
Elevator
Grab bar near toilet
Wheelchair-accessible business center
Visual fire alarm
Assistive listening devices in meeting rooms
Wheelchair-accessible restaurant
Accessible airport shuttle
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Height-adjustable showerhead
Zoo
Theme parks
Outlet shopping
Evening entertainment
Steam room
Outdoor pool
24-hour fitness center
Shopping mall
Children's pool
Art gallery
Sauna
Hot tub
Cable channels
Premium channels
48-inch LCD TV
Computer station
Conference center (132482 square feet of space)
Meeting rooms - 14
24-hour business center
Ballroom
Front-desk safe
ATM/banking services
Banquet hall
Elevator
Gift shop/newsstand
Free newspapers in lobby
Chinese (Mandarin)
Indonesian
Malay
English
Comprehensive food waste policy
Romance packages available
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Rooftop garden
Couples dining
At least 80% lighting from LEDs
Biodegradable coffee stirrers
Vegetarian dining options
Comprehensive recycling policy
Free cribs/infant beds
Pool gate
Children's toys
Outdoor pool
Laundry facilities
Soundproofed rooms
Snack bar/deli
Children's pool
Free children's club
Rollaway/extra beds (surcharge)
24-hour front desk
Multilingual staff
Tour/ticket assistance
Wedding services
Luggage storage
Laundry facilities
Concierge services
Change of bedsheets (on request)
Daily housekeeping
Porter/bellhop
Dry cleaning service
Turndown service
Available in some public areas: Free WiFi
Available in all rooms: Free WiFi
Vegetable garden
Picnic area
BBQ grill(s)
Garden
Pool umbrellas
Terrace
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
Junior Suite, 1 King Bed
Room Size:
516 square feet m2
| GeneralPrivate bathroom, Doorbell/telephone notification, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Ping - 14.50, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
| GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 24, Square feet - 861, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Paper towels, Square meters - 80, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
Premium Room, 2 Double Beds
Room Size:
452 square feet m2
| GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Separate dining area, Number of bathrooms - 1, Square meters - 42, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
Executive Room, 2 Double Beds
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
Room, 2 Double Beds
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
Executive Suite, 1 Bedroom
Room Size:
925 square feet m2
| GeneralExecutive level room, Doorbell/telephone notification, Square feet - 925, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square meters - 86, Private bathroom, Ping - 26, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
Executive Suite, 3 Bedrooms
Room Size:
2217 square feet m2
| GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Ping - 62, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Paper towels, Square meters - 206, Desk, Square feet - 2217, Separate sitting area, Bed count maximum 3, City view, Bed count minimum 3 |
Executive Room, 1 King Bed
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Doorbell/telephone notification, Desk, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
Executive Suite, 2 Bedrooms
Room Size:
1367 square feet m2
| GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Ping - 38, Paper towels, Square feet - 1367, Desk, Square meters - 127, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
Premium Room, 1 King Bed
Room Size:
452 square feet m2
| GeneralSquare meters - 42, Private bathroom, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
Presidential Suite, 2 Bedrooms
Room Size:
4198 square feet m2
| GeneralPing - 118, Executive level room, Number of bedrooms - 1, Square feet - 4198, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Desk, Square meters - 390, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
Junior Suite, 1 King Bed
Room Size:
516 square feet m2
| GeneralPrivate bathroom, Doorbell/telephone notification, Ping - 15, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
Executive Suite, 2 Bedrooms
Room Size:
3671 square feet m2
| GeneralExecutive level room, Ping - 103, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 3671, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, Square meters - 341, City view, Bed count maximum 2 |
Room, 1 King Bed
Room Size:
452.1 square feet m2
| GeneralDoorbell/telephone notification, Number of bedrooms - 1, Wheelchair accessible, Ping - 12.7, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Square meters - 42, Private bathroom, Bathroom grab bars, Desk, Square feet - 452.1, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this JW Marriott Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the JW Marriott Surabaya have a swimming pool?
Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in JW Marriott Surabaya?
Best-rates for the JW Marriott Surabaya starts from $85 per night with includes TV, Accessibility, Security/Safety, Business Services, Barbecue/Outdoor Cooking, Balcony/Terrace, Spa, Bar, Internet, Kitchen, Laundry, Air Conditioner, Pool, Sports/Activities, Toiletries, Entertainment, Child Friendly, Hot Tub, Parking, Wheelchair Accessible, Transportation/Shuttle, Bedding/Linens, Wellness Facilities, Restaurant, Guest Services, Breakfast with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.
Is JW Marriott Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the JW Marriott Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the JW Marriott Surabaya?
Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for JW Marriott Surabaya?
Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.





























