Iberostar Heritage Grand Mencey | Hotel in Santa Cruz de Tenerife

| 8.9 (2339 Reviews) |  7 Bathrooms  16 Guests
Santa Cruz de Tenerife Hotel | Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is located in a quiet residential area, just 164 feet from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 8.7 mi away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost..

Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Hot Tub, Balcony/Terrace, and several others. This is a 5 star rated property and has over 2339 reviews with the average score of 8.9 . Coming to Santa Cruz de Tenerife and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this PetFriendly place in Santa Cruz de Tenerife. These details are authentic, as they are provided by our partner, booking.com.

This Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Iberostar Heritage Grand Mencey”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Dr. José Naveiras, 38, Santa Cruz de Tenerife, 38004, Spain

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Special diet meals (on request)
  • Bar
  • Fruit
Parking
  • Parking on site
  • Accessible parking
  • Parking
  • Parking garage
Activities
  • Massage
  • Locker rooms
  • Yoga classes
  • Spa
  • Hot tub/Jacuzzi
  • Waxing services
  • Spa facilities
  • Fitness classes
  • Foot massage
  • Hot spring bath
  • Manicure
  • Turkish/Steam Bath
  • Body wrap
  • Spa/Wellness packages
  • Hand massage
  • Fitness
  • Solarium
  • Indoor pool (year-round)
  • Makeup services
  • Sauna
  • Body treatments
  • Indoor pool
  • Foot bath
  • Steam room
  • Personal trainer
  • Facial treatments
  • Casino
  • Open-air bath
  • Back massage
  • Pedicure
  • Beauty services
  • Neck massage
  • Body scrub
  • Live music/Performance
  • Spa lounge/Relaxation area
  • Aerobics
  • Fitness center
  • Couples' massage
  • Full-body massage
  • Head massage
General
  • Elevator
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
Guest Services
  • Currency exchange
  • Private check-in/out
  • Ironing service
  • Laundry
  • Express check-in/out
  • 24-hour front desk
  • Room service
  • Baggage storage
  • Tour desk
  • Meeting/Banquet facilities
  • Car rental
  • Business center
  • Fax/Photocopying
  • Dry cleaning
  • Daily housekeeping
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
  • Outdoor pool (year-round)
  • Terrace
  • Garden
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • First aid kits available
  • Contactless check-in/out
  • Mobile app for room service
  • Cashless payment available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
Spa
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note that the full amount of the reservation must be paid in upon check-in, when booking more than 5 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.46
Location:
9.13
Staff:
9.13
Facilities:
8.99
Comfort:
9.22
Cleanliness:
9.28
Nikola
Sep 11, 2025 07:00:00 AM
Review Score:   10
Croatia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
Double Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Bathtub or shower, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Room Single Use
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
 Double Room Single Use

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Bathtub or shower, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Garden View
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Double Garden View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Bathtub or shower, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

Outdoors

Balcony, Outdoor furniture

Living Area

Desk

View

Garden view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Bathtub or shower, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

Living Area

Desk, Sofa, Sitting area

View

View, City view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Double Garden View (Single Use)
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Double Garden View (Single Use)

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Bathtub or shower, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

Outdoors

Balcony, Outdoor furniture

Living Area

Desk

View

Garden view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Superior Double Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Bathtub or shower, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access
Suite
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Bathtub, Body soap, Shampoo, Free toiletries, Private bathroom, Toilet, Conditioner, Bathrobe, Slippers, Hairdryer, Towels

General

Trash cans, Hardwood or parquet floors, Safe, Key card access, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Living Area

Desk, Sofa, Sitting area

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor furniture

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Exclusive services

Free gym access

FAQ's

Is this Iberostar Heritage Grand Mencey pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Iberostar Heritage Grand Mencey?

Check-in time for Iberostar Heritage Grand Mencey starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Iberostar Heritage Grand Mencey have a swimming pool?

Yes, this Iberostar Heritage Grand Mencey has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Iberostar Heritage Grand Mencey?

Best-rates for the Iberostar Heritage Grand Mencey starts from $123 per night with includes Business Services, Spa, Bar, Toiletries, Private Pool, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Wellness Facilities, Breakfast, Child Friendly, Designated Smoking Area, View, Ocean View, Restaurant, Guest Services, Entertainment, Hot Tub, Balcony/Terrace, Sports/Activities, Bedding/Linens, Internet, Laundry, Air Conditioner, Parking, Pool, Wheelchair Accessible with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Iberostar Heritage Grand Mencey a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Iberostar Heritage Grand Mencey wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Iberostar Heritage Grand Mencey is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Iberostar Heritage Grand Mencey?

Based on the information reported by the owner or manager, the Iberostar Heritage Grand Mencey indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Iberostar Heritage Grand Mencey?

Based on the information reported by the owner or manager, details for the cancellation policy for the Iberostar Heritage Grand Mencey are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $123
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