Hotel Excelsior | Hotel in Zermatt

Name: Hotel Excelsior
Address: Zermatt, Switzerland, CH
Price range: Prices for upcoming dates start at $180 per night
Rating: 8.4

| 8.4 (712 Reviews) | Pet Friendly 7 Bathrooms 19 Guests

Hotel in Zermatt

The renovated, family-run Hotel Excelsior is located in the center of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 1312 feet away from the stations of the Gornergratbahn and the Sunnegga Express funicular..

Hotel Excelsior is located in Zermatt.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Skiing, Fireplace/Heating, and several others. This is a 3 star rated property and has over 712 reviews with the average score of 8.4 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this PetFriendly place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Excelsior in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Excelsior”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Hofmattstrasse 38, Zermatt, 3920, Switzerland

Amenities

Pet Friendly

View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Skiing

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Wine/Champagne

Coffee house on site

Activities

Skiing

Hiking

Cycling

General

Smoke-free property

Family rooms

Convenience store on site

Safe

Elevator

Pet friendly

Non-smoking rooms

Wifi in all areas

Heating

Guest Services

Baggage storage

Laundry

Packed lunches

Room service

Daily housekeeping

Ironing service

Internet

Internet

Free Wifi

Wifi

Outdoors

Sun deck

Terrace

Garden

Security/Safety

Fire extinguishers

Security alarm

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Thermometers for guests provided by property

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Skiing

Ski storage

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Please note:, zermatt is a car-free resort. cars can be parked at the nearby town of täsch (at a cost), where there is a regular train service running to zermatt.

Reviews

Value for money:

8.42

Location:

9.36

Staff:

8.99

Facilities:

8.42

Comfort:

8.87

Cleanliness:

8.88

Andrea

Sep 30, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Very comfortable room, perfect location - had everything you need, including the use of an umbrella!

Negative: I would have stayed more than 1 night if it wasn't so expensive, but i don't think that's the hotel - it's just an expensive location!

See All Reviews

Room Arrangement

Room Info	Facilities
Single Room Room Type: Single Room Size: 13 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Telephone, TV, Cable channels Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Clothes rack Kitchen Wine glasses
Double Room with Balcony and Matterhorn View Room Type: Double Room Size: 23 m² 2 Twin bed(s) Bed	Food & Drink Minibar General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Cable channels, Flat-screen TV, Telephone, TV Bathroom Bathtub or shower, Private bathroom, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Sitting area View View, Landmark view, Mountain view Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Clothes rack Kitchen Wine glasses
Deluxe Double Room with Balcony and Matterhorn View Room Type: Double Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Minibar General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Cable channels, Flat-screen TV, Telephone, TV Bathroom Bathtub or shower, Private bathroom, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Sitting area View View, Landmark view, Mountain view Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Clothes rack Kitchen Wine glasses
Economy Double Room Room Type: Double Room Size: 15 m² 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Clothes rack Kitchen Wine glasses
Junior Suite with Balcony Room Type: Double Room Size: 31 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Sofa, Desk, Sitting area Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Adapter, Clothes rack, Socket near the bed Kitchen Wine glasses
Suite with Balcony and Matterhorn View Room Type: Suite Room Size: 41 m² 1 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Bathtub or shower, Private bathroom, Shower, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Telephone, TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Sofa, Desk, Sitting area View View, Landmark view, Mountain view Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Adapter, Clothes rack, Socket near the bed Kitchen Wine glasses
Standard Double or Twin Room Room Type: Twin/Double Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Minibar General Trash cans, Safe, Carpeted, Heating, Smoke Alarm Media & Technology Radio, Telephone, TV Bathroom Bathtub or shower, Private bathroom, Hairdryer, Towels, Toilet, Shampoo, Body soap, Toilet paper Services Wake-up service, Wake-up service/Alarm clock Living Area Desk Bedroom Childrens' cribs, Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator Room Amenities Socket near the bed, Adapter, Clothes rack Kitchen Wine glasses

FAQ's

Is this Hotel Excelsior pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Excelsior?

Check-in time for Hotel Excelsior starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Excelsior have a swimming pool?

No, this Hotel Excelsior does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Excelsior?

Best-rates for the Hotel Excelsior starts from $180 per night with includes Guest Services, Entertainment, Child Friendly, Skiing, Fireplace/Heating, Breakfast, Pet Friendly, Restaurant, Bar, Laundry, View, Sports/Activities, Internet, Balcony/Terrace, Accessibility, Security/Safety with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Hotel Excelsior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Excelsior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Excelsior has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Excelsior?

Based on the information reported by the owner or manager, the Hotel Excelsior indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Excelsior?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Excelsior are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $180

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Hotel Excelsior | Hotel in Zermatt

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Hotel in Zermatt

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