Hotel Big Sur | Hotel in Puerto Natales

| 8.5 (578 Reviews) |  3 Bathrooms  6 Guests
Puerto Natales Hotel | Hotel Big Sur

Hotel in Puerto Natales

Located in Puerto Natales and with Puerto Natales Bus Station reachable within 1.6 miles, Hotel Big Sur has concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a bar. This 3-star hotel offers a tour desk. Cueva del Milodon is 18 miles from the hotel. Rooms include a private bathroom with a shower, free toiletries and a hairdryer. Guests at the hotel can enjoy a continental breakfast. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the 24-hour front desk. Popular points of interest near Hotel Big Sur include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. Teniente Julio Gallardo Airport is 3.7 miles from the property..

Hotel Big Sur is located in Puerto Natales.

This 30 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Kitchen, and several others. This is a 3 star rated property and has over 578 reviews with the average score of 8.5 . Coming to Puerto Natales and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 30 Bedrooms Hotel if you want to learn more about this PetFriendly place in Puerto Natales. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Big Sur in Puerto Natales is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Big Sur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Manuel Bulnes 69, Puerto Natales, 6160000, Chile

Amenities

Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen

Facility Overview

BreakfastBreakfast
  • BarBar
AccessibilityAccessibility
  • Raised toiletRaised toilet
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • 24-hour front desk24-hour front desk
  • Fax/PhotocopyingFax/Photocopying
  • ConciergeConcierge
  • Tour deskTour desk
  • Private check-in/outPrivate check-in/out
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
  • TerraceTerrace
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • CCTV outside propertyCCTV outside property
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Process in place to check health of guestsProcess in place to check health of guests
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Access to healthcare professionalsAccess to healthcare professionals
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.

Reviews

Value for money:
8.22
Location:
9.23
Staff:
8.85
Facilities:
8.25
Comfort:
8.8
Cleanliness:
9.08
Victoria
Dec 11, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed
Double Room

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Guest bathroom, Shampoo, Private bathroom

Media & Technology

Telephone, Mobile hotspot device

Living Area

Dining area, Desk

General

Heating, Key access

Services

Wake-up service

Bedroom

Linens

Room Amenities

Clothes rack, Socket near the bed

View

Quiet street view, Inner courtyard view
Twin Room
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed
Twin Room

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Guest bathroom, Shampoo, Private bathroom

Media & Technology

Telephone, Mobile hotspot device

General

Heating, Key access

Services

Wake-up service

Living Area

Dining area

Bedroom

Linens

Room Amenities

Clothes rack, Socket near the bed

Accessibility

Toilet with grab rails

View

Quiet street view, Inner courtyard view
Double or Twin Room
Room Type: Twin/Double
Room Size: 16 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
Double or Twin Room

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Guest bathroom, Shampoo, Private bathroom

Media & Technology

Telephone, Mobile hotspot device

General

Heating, Key access

Services

Wake-up service

Living Area

Dining area

Bedroom

Linens

Room Amenities

Clothes rack, Socket near the bed

Accessibility

Toilet with grab rails

View

Quiet street view, Inner courtyard view

FAQ's

Is this Hotel Big Sur pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Big Sur?

Check-in time for Hotel Big Sur starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Big Sur have a swimming pool?

No, this Hotel Big Sur does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Big Sur?

Best-rates for the Hotel Big Sur starts from $124 per night with includes Fireplace/Heating, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Designated Smoking Area, Balcony/Terrace, Security/Safety, Sports/Activities, Bar, Wheelchair Accessible, Accessibility with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Hotel Big Sur a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Big Sur wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Big Sur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Big Sur?

Based on the information reported by the owner or manager, the Hotel Big Sur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Big Sur?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Big Sur are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $124
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