Grand Hotel Excelsior Port Royal | Hotel in Kingston

| 6.2 (331 Reviews) |  5 Bathrooms  16 Guests
Port Royal Hotel | Grand Hotel Excelsior Port Royal

Hotel in Port Royal, Kingston

The Grand Port Royal Hotel Marina is located near the heart of Kingston and offers a beautiful outdoor swimming pool, free Wi-Fi and a full-service marina. It has 2 on-site restaurants and air-conditioned rooms. Each room at The Grand Port Royal Hotel Marina features a flat-screen TV, an iPod docking station and a large private bathroom with a hairdryer and free premium toiletries. The property’s Quartemaine restaurant serves seafood, and guests can also dine at the more casual Red Jack restaurant, located on the water. The property also features 2 on-site bars. Lime Cay is just a 5-minute by boat from the property, and the tour desk can arrange excursions and outdoor activities like snorkeling and fishing. Norman Manley International Airport can be reached in a 7-minute drive..

Grand Hotel Excelsior Port Royal is located in Kingston.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Oceanfront, Bar, and several others. This is a 4 star rated property and has over 331 reviews with the average score of 6.2 . Coming to Kingston and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this PetFriendly place in Kingston. These details are authentic, as they are provided by our partner, booking.com.

This Grand Hotel Excelsior Port Royal in Kingston is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Hotel Excelsior Port Royal”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Port Royal, Kingston, Kingston, Jamaica

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Bar
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Evening entertainment
  • Beachfront
  • Fitness
  • Hot tub/Jacuzzi
  • Beach
  • Fitness center
General
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Smoke-free property
Guest Services
  • Currency exchange
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Laundry
  • Daily housekeeping
  • Ironing service
  • Room service
  • Private check-in/out
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
  • Picnic area
  • Garden
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Contactless check-in/out
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guest checking in after 11pm must prepay in advance, as there will be no front desk agents available after this time. guests should contact the hotel via phone or email to arrange prepayment and confirm their late check-in. failure to prepay may result in the inability to check in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
6.84
Location:
8.03
Staff:
7.83
Facilities:
6.82
Comfort:
7.29
Cleanliness:
7.27
Michael
Aug 26, 2025 07:00:00 AM
Review Score:   5
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Looked very good at face value but then I was put in a poorly presented room, not even shown to the room… it’s over there. Things in the room didn’t work. And this was how I was greeted after an almost 40 hour trip, Sydney, San Fran, Miami, Kingston. The duty manager had no interest in my concerns, he remained sitting at the bar,
Negative: As above.
Summary: The hotel manager endeavoured to make good the next day, he was excellent and obliged by refunding my booking, for that
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 300 m2
1 Twin bed(s) Bed

Bathroom

Private bathroom, Body soap, Toilet, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

Media & Technology

Flat-screen TV, Telephone, TV

General

Air conditioning, Trash cans, Soundproof, Private entrance, Tile/Marble floor

Kitchen

Refrigerator, Dining table

Bedroom

Linens, Walk-in closet, Wardrobe or closet

Living Area

Dining area

View

Sea view, Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels, Shallow end
Deluxe Suite
Room Type: Suite
Room Size: 350 m2
1 King bed(s) Bed
Deluxe Suite

Bathroom

Private bathroom, Bathtub, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Free toiletries, Towels

Media & Technology

Flat-screen TV, Telephone, TV

General

Air conditioning, Trash cans, Hardwood or parquet floors, Soundproof, Private entrance, Tile/Marble floor

Kitchen

Kitchenette, Refrigerator, Dining table

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Walk-in closet, Wardrobe or closet

View

View, Sea view, Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels, Shallow end
Deluxe Double Room
Room Type: Suite
Room Size: 400 m2
1 King bed(s) Bed
Deluxe Double Room

Bathroom

Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

Media & Technology

Flat-screen TV, Telephone, TV

General

Air conditioning, Trash cans, Soundproof, Private entrance, Tile/Marble floor

Kitchen

Kitchenette, Refrigerator, Dining table

Outdoors

Balcony

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

Sea view, Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels, Shallow end
Double Room with Two Double Beds
Room Type: Twin
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

Media & Technology

Flat-screen TV, Telephone, TV

General

Air conditioning, Trash cans, Soundproof, Private entrance, Tile/Marble floor

Kitchen

Kitchenette, Refrigerator, Dining table

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Linens, Walk-in closet, Wardrobe or closet

View

Sea view, Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels, Shallow end
Twin Balcony Room
Room Type: Twin
Room Size: 11 m2
1 King bed(s) Bed

Bathroom

Private bathroom, Hairdryer, Toilet, Body soap, Shampoo, Toilet paper, Bathtub or shower, Shower, Free toiletries, Towels

Media & Technology

Flat-screen TV, Telephone, TV

General

Air conditioning, Trash cans, Soundproof, Private entrance, Tile/Marble floor

Kitchen

Kitchenette, Refrigerator, Dining table

Outdoors

Balcony

Living Area

Desk, Dining area, Sofa, Sitting area

Bedroom

Linens, Extra long beds (> 6.5 ft), Walk-in closet, Wardrobe or closet

View

View, Sea view, Pool view

Room Amenities

Clothes rack, Drying rack for clothing, Socket near the bed

Pool and Spa

Pool towels, Pool with a view, Shallow end

FAQ's

Is this Port Royal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Port Royal hotel?

Check-in time for Port Royal hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Port Royal hotel have a swimming pool?

Yes, this Port Royal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Port Royal hotel?

Best-rates for the Port Royal hotel starts from $134 per night with includes Security/Safety, Business Services, Child Friendly, Hot Tub, Air Conditioner, Parking, Ocean View, Balcony/Terrace, Sports/Activities, Breakfast, Internet, Laundry, Designated Smoking Area, Oceanfront, Bar, View, Wellness Facilities, Restaurant, Guest Services, Entertainment, Pool, Accessibility with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Port Royal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Port Royal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Port Royal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Port Royal hotel?

Based on the information reported by the owner or manager, the Port Royal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Port Royal hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Port Royal hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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