Crystalbrook Riley | Hotel in Cairns

| 9.2 (1012 Reviews) |  1 Bathroom
Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
housekeeping is available once per stay
crystalbrook riley offers 311 air-conditioned accommodations with safes and complimentary bottled water Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

guests can surf the web using the complimentary wireless internet access Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center

the recreational activities listed below are available either on site or nearby; fees may apply

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131-141 Esplanade, Cairns, 4870, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • Eco-friendly toiletriesEco-friendly toiletries
  • Hair dryerHair dryer
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
  • 2 bathrooms2 bathrooms
  • TowelsTowels
  • ShampooShampoo
  • Toilet paperToilet paper
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Premium beddingPremium bedding
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Pillow menuPillow menu
  • DeskDesk
  • SafeSafe
  • Iron/ironing boardIron/ironing board
  • Desk chairDesk chair
  • Energy-saving switchesEnergy-saving switches
  • Mobile key entryMobile key entry
  • SoundproofingSoundproofing
  • Water-efficient showers onlyWater-efficient showers only
  • Bulk dispenser for toiletriesBulk dispenser for toiletries
  • SlippersSlippers
  • PhonePhone
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • Water-efficient toilets onlyWater-efficient toilets only
BreakfastBreakfast
  • Full breakfast available for a fee daily 6:30 AM–10 AM: AUD 42 for adults and AUD 21 for childrenFull breakfast available for a fee daily 6:30 AM–10 AM: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges and 1 poolside bar2 bars/lounges and 1 poolside bar
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • Electric kettleElectric kettle
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Electric car charging station on siteElectric car charging station on site
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Self parking on site (AUD 20.00 per day)Self parking on site (AUD 20.00 per day)
AccessibilityAccessibility
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Thin carpet in roomThin carpet in room
  • Wheelchair-accessible poolWheelchair-accessible pool
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • ElevatorElevator
ActivitiesActivities
  • Billiards/pool tableBilliards/pool table
  • 24-hour fitness center24-hour fitness center
  • Bicycle rentalsBicycle rentals
  • Bike parkingBike parking
  • Full-service spaFull-service spa
  • Bike storageBike storage
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • 55-inch flat-screen TV55-inch flat-screen TV
  • First-run moviesFirst-run movies
  • NetflixNetflix
  • Digital channelsDigital channels
GeneralGeneral
  • Meeting rooms - 6Meeting rooms - 6
  • Water dispenserWater dispenser
  • Front-desk safeFront-desk safe
  • ElevatorElevator
  • Reception hallReception hall
  • SpanishSpanish
  • EnglishEnglish
  • JapaneseJapanese
  • Local culture & ecosystem educationLocal culture & ecosystem education
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • Double-glazed windowsDouble-glazed windows
  • Vegan dining optionsVegan dining options
  • No plastic drinking strawsNo plastic drinking straws
  • No plastic soda bottlesNo plastic soda bottles
  • Reusable cups onlyReusable cups only
  • Reusable tableware onlyReusable tableware only
  • Smoke-free propertySmoke-free property
  • No plastic coffee stirrersNo plastic coffee stirrers
  • No plastic water bottlesNo plastic water bottles
  • Vegetarian dining optionsVegetarian dining options
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Soundproofed roomsSoundproofed rooms
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
  • Concierge servicesConcierge services
  • Luggage storageLuggage storage
  • Daily housekeepingDaily housekeeping
  • Dry cleaning serviceDry cleaning service
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • GardenGarden
  • Pool cabanas (surcharge)Pool cabanas (surcharge)
  • Pool sun loungersPool sun loungers
SpaSpa
  • Body wrapsBody wraps
  • Body treatmentsBody treatments
  • 5 treatment rooms5 treatment rooms
  • Body scrubsBody scrubs
  • Manicures and pedicuresManicures and pedicures
  • MassagesMassages
  • Massage/treatment roomsMassage/treatment rooms
  • Couples treatment room(s)Couples treatment room(s)
  • FacialsFacials

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 60.0 per night.
Payment Policy
Payment Policy
Fee for full breakfast: approximately aud 42 for adults and aud 21 for children self parking fee: aud 20.00 per day early check-in is available for a fee (subject to availability) rollaway bed fee: aud 60.0 per night credit card charges are subject to a surcharge of 1 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses some solar energy; some water is reused through a grey water recycling system

Reviews

Willem
Jul 29, 2026 10:21:13 AM
Review Score:   6
Summary: Nice enough stay overall, but I don’t think this property lives up to its 5-star luxury rating. While the hotel is comfortable and the staff were pleasant, it lacks the level of service, attention to detail, and overall experience you’d expect at this price point. Compared with other genuine luxury properties, it simply doesn’t offer the same standard. In my opinion, it’s not worth what they charge.
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Room Arrangement

Room InfoFacilities
Family Resort
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Resort

General

Square feet - 689, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Free cribs/infant beds, Square meters - 64, Rainfall showerhead, Bed count maximum 3, Resort view, Furnished balcony, Bed count minimum 3
Urban King
Room Size: 344 square feet m2
1 King Bed
Urban King

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Bathroom grab bars, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view, Furnished balcony
Resort Suite
Room Size: 721 square feet m2
2 King Bed and Double Sofa Bed
Resort Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 721, Number of bedrooms - 1, Sofa bed, Square meters - 67, Number of living rooms 1, Ping - 20, Extra bed count 2, Free cribs/infant beds, Deep soaking bathtub, Pool view, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort King
Room Size: 344 square feet m2
1 King Bed
Resort King

General

Rollaway/extra beds (surcharge), Shower only, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Pool view, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Family Sea
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Sea

General

Square feet - 689, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Sea view, Shower only, Separate bedroom, Extra bed count 1, Free cribs/infant beds, Ping - 19, Square meters - 64, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3
Panoramic Sea King
Room Size: 323 square feet m2
1 King Bed
Panoramic Sea King

General

Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Sea view, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Urban Panoramic King
Room Size: 323 square feet m2
1 King Bed
Urban Panoramic King

General

Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Sea King
Room Size: 344 square feet m2
1 King Bed
Sea King

General

Rollaway/extra beds (surcharge), Sea view, Bathtub or shower, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Deep soaking bathtub, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Resort Twin
Room Size: 344 square feet m2
2 Twin Beds
Resort Twin

General

Rollaway/extra beds (surcharge), Shower only, Square feet - 344, Extra bed count 1, Free cribs/infant beds, Square meters - 32, Private bathroom, Pool view, Rainfall showerhead, Ping - 9.67, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Resort Double Double
Room Size: 344 square feet m2
2 Double Beds
Resort Double Double

General

Square meters - 32, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Square feet - 344, Rainfall showerhead, Resort view, Bed count minimum 2, Furnished balcony, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Urban Twin
Room Size: 344 square feet m2
2 Twin Beds
Urban Twin

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Shower only, Square feet - 344, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Ping - 10, Square meters - 32, Private bathroom, Rainfall showerhead, Roll-in shower, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Urban Suite
Room Size: 721 square feet m2
2 King Bed and Double Sofa Bed
Urban Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 721, Number of bedrooms - 1, Sofa bed, Square meters - 67, Number of living rooms 1, Ping - 20, Extra bed count 2, Free cribs/infant beds, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 2, City view, Furnished balcony, Bed count maximum 2
Family Urban
Room Size: 689 square feet m2
3 King Bed and Twin Beds
Family Urban

General

Square feet - 689, Rollaway/extra beds (surcharge), Ping - 19.36, Number of bedrooms - 2, Shower only, Extra bed count 1, Free cribs/infant beds, Square meters - 64, Rainfall showerhead, Bed count maximum 3, City view, Furnished balcony, Bed count minimum 3
Sea Bath Panoramic King
Room Size: 301 square feet m2
1 King Bed
Sea Bath Panoramic King

General

Ping - 8, Number of bedrooms - 1, Square meters - 28, Sea view, Square feet - 301, Free cribs/infant beds, Accessible bathtub, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Sea Suite
Room Size: 743 square feet m2
2 King Bed and Double Sofa Bed
Sea Suite

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 743, Number of bedrooms - 1, Sea view, Sofa bed, Square meters - 69, Number of living rooms 1, Extra bed count 2, Free cribs/infant beds, Ping - 21, Deep soaking bathtub, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 2, Furnished balcony, Bed count maximum 2
Riley Suite
Room Size: 904 square feet m2
3 King Beds and Twin Sofa Bed
Riley Suite

General

Dining table, Number of bedrooms - 2, Sea view, Sofa bed, Ping - 25, Extra bed count 1, Number of living rooms 1, Free cribs/infant beds, Square meters - 84, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Square feet - 904, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Furnished balcony, Bed count minimum 3

FAQ's

Is this Crystalbrook Riley pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crystalbrook Riley have a swimming pool? 

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Riley? 

Best-rates for the Crystalbrook Riley starts from $296 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Crystalbrook Riley a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Riley wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Riley? 

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Riley? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystalbrook Riley are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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