City Oasis Inn Townsville, SureStay Collection by BW | Hotel in Townsville

| 8.1 (490 Reviews) |   Pet Friendly  14 Bathrooms  55 Guests
Townsville Hotel | City Oasis Inn Townsville, SureStay Collection by BW

Hotel in Townsville

Located in Townsville city center, City Oasis Inn offers free Wi-Fi and air-conditioned rooms with a TV. The tropical landscaped gardens feature a lagoon-style pool, a heated spa pool, a waterfall and a children's pool. Reef HQ Aquarium and The Strand are a 15-minute walk each from City Oasis. Magnetic Island Ferry Terminal is 0.9 mi away. Townsville Airport is only 13 minutes’ drive from the hotel. Each room includes a private bathroom, ceiling fans, tea/coffee making facilities and a refrigerator. Ironing facilities are provided. Some rooms have car parking directly outside. The Standard Double Room - Pet Friendly can only accommodate pets with prior request. Sidewalk Cafe and Bar offers a relaxed atmosphere with both indoor and al fresco dining. The Cafe is open Monday to Friday for breakfast from 7am - 11am. Closed on Weekends and Public holidays. BBQ facilities and room service are also available. Guest laundry facilities are available, along with same-day dry cleaning. There is also a children's playground..

City Oasis Inn Townsville, SureStay Collection by BW is located in Townsville.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Child Friendly, Pool, and several others. This is a 4 star rated property and has over 490 reviews with the average score of 8.1 . Coming to Townsville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this PetFriendly place in Townsville. These details are authentic, as they are provided by our partner, booking.com.

This City Oasis Inn Townsville, SureStay Collection by BW in Townsville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “City Oasis Inn Townsville, SureStay Collection by BW”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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143 Wills Street, Townsville, 4810, Australia

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
  • Accessible parking
Activities
  • Hiking
  • Hot tub/Jacuzzi
  • Golf course (within 2 miles)
Entertainment
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Hypoallergenic room available
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Pet friendly
Guest Services
  • Ironing service
  • Concierge
  • Fax/Photocopying
  • Laundry
  • Baggage storage
  • Tour desk
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • BBQ facilities
  • Picnic area
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Fenced pool
  • Saltwater pool
  • Swimming pool
  • Shallow end
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Please note city oasis inn does not offer 24-hour check-in and may need to contact you to arrange check-in. please let the property know your expected arrival time and mobile phone number in advance. you can use the special requests box when booking, or contact the property using the contact details found on the booking confirmation, you can request your preferred bedding configuration in the special request box at the time of booking. please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability, please note that only the 'standard double room - pet friendly' can accommodate pets, and only upon prior request. for further information please contact the property in advance, using the contact details found on the booking confirmation.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.33
Location:
8.86
Staff:
9.21
Facilities:
8.5
Comfort:
8.74
Cleanliness:
8.81
Anthony
Aug 28, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Peaceful and quiet. Exactly what I needed, for my business trip.
Negative: Parking occasionally became an issue, but parking on the Main Street was possible for me as I had left for work by the time charges came into effect.
Summary: Everything and more for what I needed.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Room
Room Type: Double
Room Size: 26 m2
1 Queen bed(s) Bed
Executive Room

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, Radio, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Executive Kitchenette
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, Radio, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Stovetop, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Dining table, Kitchenware

Living Area

Sitting area, Desk, Dining area

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Family Two-Bedroom with Kitchenette
Room Type: Family
Room Size: 53 m2
2 Queen bed(s) Bed
2 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, Radio, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Stovetop, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Dining table, Kitchenware

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 10 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Twin Room
Room Type: Twin
Room Size: 10 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Family Room with Bathroom
Room Type: Family
Room Size: 28 m2
1 Bunk bed Bed
2 Queen bed(s) Bed
1 Full bed(s) Bed
2 Bunk bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Double Room - Pet Friendly
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Tile/Marble floor, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Executive Twin Room
Room Type: Twin
Room Size: 26 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, Radio, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Loft
Room Type: Apartment
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Deluxe Family Room
Room Type: Family
1 Bunk bed Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Family Room
Room Type: Family
1 Full bed(s) Bed
1 Bunk bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Family Room
Room Type: Family
1 Full bed(s) Bed
2 Bunk bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom House
Room Type: Vacation Home
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Three-Bedroom Apartment
Room Type: Apartment
1 Twin bed(s) Bed
1 Queen bed(s) Bed
2 Twin bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV

General

Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof

Services

Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Townsville hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Townsville hotel?

Check-in time for Townsville hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Townsville hotel have a swimming pool?

Yes, this Townsville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Townsville hotel?

Best-rates for the Townsville hotel starts from $110 per night with includes Barbecue/Outdoor Cooking, Internet, Laundry, Air Conditioner, View, Wheelchair Accessible, Ocean View, Security/Safety, Entertainment, Child Friendly, Pool, Wellness Facilities, Hot Tub, Balcony/Terrace, Sports/Activities, Guest Services, Breakfast, Parking, Pet Friendly, Oceanfront, Accessibility, Restaurant with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Townsville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Townsville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Townsville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Townsville hotel?

Based on the information reported by the owner or manager, the Townsville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Townsville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Townsville hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $110
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