Casa Malca | Hotel in Tulum

| 9.0 (384 Reviews) |   Pet Friendly  5 Bathrooms  17 Guests
Zona Hotelera Hotel | Casa Malca

Hotel in Zona Hotelera, Tulum

Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodations with air conditioning. Each room and suite at Casa Malca is decorated in elegant white and has views of the gardens or the Caribbean Sea. The private bathrooms come with free toiletries and towels. Tulum town and the beautiful Mayan ruins of Tulum are both around 6.2 mi from the property, while Cancún International Airport is 78 mi away. Free parking is available on site..

Casa Malca is located in Tulum.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Restaurant, Bar, and several others. This is a 5 star rated property and has over 384 reviews with the average score of 9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this PetFriendly place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Casa Malca in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Malca”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Private Pool
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
Activities
  • Spa/Wellness packages
  • Happy hour
  • Body wrap
  • Pedicure
  • Fitness center
  • Facial treatments
  • Indoor pool (seasonal)
  • Walking tours
  • Cycling
  • Themed dinners
  • Bike tours
  • Head massage
  • Body scrub
  • Tour or class about local culture
  • Neck massage
  • Indoor pool (year-round)
  • Fishing
  • Manicure
  • Beachfront
  • Playground
  • Body treatments
  • Back massage
  • Hot tub/Jacuzzi
  • Fitness
  • Full-body massage
  • Private beach area
  • Yoga classes
  • Fitness classes
  • Spa facilities
  • Spa
  • Personal trainer
  • Beach
  • Hand massage
  • Waxing services
  • Makeup services
  • Temporary art galleries
  • Sauna
  • Foot massage
  • Pool table
  • Indoor pool
  • Couples' massage
  • Massage
  • Beauty services
  • Steam room
  • Spa lounge/Relaxation area
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
General
  • Air conditioning
  • Non-smoking rooms
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Hypoallergenic room available
  • Safe
  • Pet friendly
Guest Services
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Concierge
  • Shuttle service
  • Private check-in/out
  • Room service
  • Packed lunches
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Currency exchange
  • Daily housekeeping
  • Fax/Photocopying
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • 24-hour security
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Shallow end
  • Pool with view
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 01348

Reviews

Value for money:
8.19
Location:
9.12
Staff:
9.26
Facilities:
9.33
Comfort:
9.43
Cleanliness:
9.41
MacDonald
Dec 3, 2025 08:00:00 AM
Review Score:   10
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite with Ocean View
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Junior Suite with Ocean View

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Soundproof, Key card access, Air conditioning, Safe

Media & Technology

Telephone

Living Area

Sofa, Sitting area

View

Landmark view, Pool view, View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Wine glasses

Outdoors

Outdoor furniture, Terrace

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Master Suite - Beach Front
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
Master Suite - Beach Front

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Key access, Soundproof, Safe

Media & Technology

Telephone

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

Landmark view, View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Wine glasses

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Junior Suite with Garden View
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
Junior Suite with Garden View

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Soundproof, Safe

Media & Technology

Telephone

Living Area

Sofa, Sitting area

View

Garden view, Landmark view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Wine glasses

Outdoors

Outdoor furniture, Terrace

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Townhouse Labyrinth Suite
Room Type: Quad
Room Size: 120 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Soundproof, Key card access, Air conditioning, Safe

Media & Technology

Telephone

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

Inner courtyard view, Garden view, Landmark view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Wine glasses

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation
Family Village Suite
Room Type: Quad
Room Size: 70 m2
1 King bed(s) Bed
1 King bed(s) Bed
1 Queen bed(s) Bed
Family Village Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Hairdryer, Additional bathroom, Shampoo, Private bathroom

General

Soundproof, Key card access, Air conditioning, Safe

Media & Technology

Telephone

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sofa, Sitting area

View

Garden view, Landmark view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Wine glasses

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Adapter

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Casa Malca pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Malca?

Check-in time for Casa Malca starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Malca have a swimming pool?

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca?

Best-rates for the Casa Malca starts from $554 per night with includes Entertainment, Breakfast, Pool, View, Ocean View, Security/Safety, Restaurant, Bar, Air Conditioner, Designated Smoking Area, Private Beach, Wellness Facilities, Guest Services, Child Friendly, Internet, Parking, Private Pool, Transportation/Shuttle, Business Services, Sports/Activities, Hot Tub, Laundry, Pet Friendly, Balcony/Terrace, Oceanfront, Spa, Toiletries with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Casa Malca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca?

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $554
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